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March 2024
Terrible customer service. Tried to get my dad help with an urgent wire transfer and they said we will call you back in 10 minutes. An hour later no call back. Then I finally got patched through and they said we are all so busy here we can't help you. Go to another branch.
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March 2023
they really dont care about you. the lady (jean or lean) can do a better job explaining things to me. wanted to open an account with them, ended up going 2x because she kept giving me wrong information (what documents to bring, etc).saw the same lady very impolite to an older couple before me. goodluck here
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May 2022
Bank is open (3 in the afternoon), but no tellers are working. Asked to wait 60 minutes while all tellers are out.
