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December 2024 by Brittany Ibarra
Loads of formal dresses for any occasion (wedding, date, night out)
Return here was fairly straightforward and easy. The store was clean.
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December 2023 by Alwaysinmyheart661
Went into the store to get my daughter a dress for our event. The manager was extremely rude and I felt like I was being racially profiled. I come here often and this is not the first time that this specific manager has an attitude and obviously isn't happy to being working there. I asked one of the sales girls what her name was because I wanted to call corporate. The sales girl told me that her manager always has a bad attitude and gets alot of complaints on how she treats customers. Her name is Malinda and I will not be returning to this store ever again. I rather travel to Valencia where I get treated with respect .
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October 2023 by fernando garcia
Love the service
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October 2023 by Christina Hayden
Homecoming Dress for my daughter
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May 2023 by Christina Mendoza
Didn't find anything for me
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April 2023 by Ralf Anderson
We went to the store to buy my daughter a dress for her prom Luckily we found a dress that she liked and we reserved it until the next day. When we came back the following day the dress had been sold although we were told it was reserved for twenty four hours. They tried to order it online but the size we needed was no longer available. Chloe called at the store in Riverside. They had our dress the right size and Chloe assured us that the dress would be reserved for 2 weeks as we would only then be going to Riverside.When we got to Riverside we were told that they already told Chloe on the phone that they couldn't reserve the dress for 2 weeks. I don't understand why it wasn't communicated that way right away Instead they sent us to riverside to waste money and time!Fortunately the manager of the Riverside store was able to order the dress online. Bottom line pathetic store and even more pathetic their customer service!
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November 2022 by John Garcilazo
Marisol was soo helpful! She was able to help my daughter Maddi find what she was looking for. Outstanding service. Will be back
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September 2022 by Anna Deponte
The women who work the store are always pretty friendly but I sometimes wish the selection was a little bit more for various sizes .
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March 2022 by Reader Fox
The women who work the store are always pretty friendly but I sometimes wish the selection was a little bit more for various sizes .
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December 2021 by Mini Moose
This was a lengthy process, but I'm pleased with the final outcome. Last Monday, I went to Windsor to see whether they had a coat in store that I had seen online.Unfortunately, the item was not available in this store, but the associate who working that day assisted me in placing an order and informed me that "If I don't like it after I got it, I may return it for a full refund." When my shipment arrived at my house, I was disappointed because the coat was lighter and longer than I had anticipated. So I went to the mall on Sunday to return it. However, I was told that I couldn't receive a refund and that the only options were store credit or an even exchange, and if I wanted a refund, I'd have to do it online. I was perplexed because I was told on Monday that if I didn't like it, I could get a complete refund. After leaving the store and doing some other shopping, I returned 30 minutes later to ask them again after glancing at their website. The same thing was said to me again. So I went home and tried to do what they instructed, and after 2 hours of stress, I discovered that I couldn't return for a refund through mail since the first associate printed out a receipt that I could only do an exchange with it. I then call Windsor, and Yesenia, the associate manager, answers the phone. When I explained what was wrong, she apologized profusely. She couldn't understand why no one was willing to assist me, but she promised she would. And she did. The next day, I returned and was offered a full refund for inconvenience. She and the store manager apologized once more, and I was given a discount card as well!
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October 2021 by mind spiker
Not sure where these clothes come from but its cheap. I was looking at a specific dress that looked literally like lingerie and part of the seam was opened up. Just remember if you want quality and you don't want to look like a streetwalker, don't go to Windsor. Oh and there were some broken shoes on this table that looked like everyone in California tried on , and they were still selling them. Disgusting. Have some class people and don't shop there.
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August 2021 by Ane V.
There was a sign outside the store entrance about a $10 sale. Well, it was not joke!!! I went it and found lovely clothes for my daughter. CDC guidelines are being followed.
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August 2021 by Joseph Martinez
The workers were extremely helpful to find my girlfriend a dress that fit properly. They have dresses for relatively cheap and the workers are friendly enough to help choose a dress that works for you. I would highly recommend anyone who needs a dress to come here
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August 2021 by Trisha Waln
Staff was friendly and helpful. Good selection! Store was clean an organized!
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July 2021 by Daisy Pena
Real cool stuff
