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September 2023 by R J.
Tellers are friendly but that is where it ends. Always a line. No "personal bankers" on hand. One today and he stayed inside the teller area while some gentleman sat waiting for a long time. Extremely unsafe area yet no atm inside!
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August 2022 by Gabriela G.
Every time I come to this Wells Fargo its a long wait, there's a bunch of windows but only 2 tellers open???? And not only that they take their sweet time to get customers from the line. It doesn't matter at what time of the day you go, you will always wait longer than expected. If you wanna wait 30 mins to get cash or deposit a check just go to another location. This one here is a joke!
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July 2021 by Amanda K.
Then we have to freaking check checkers and there's a long ass line not sure what the Hells going on and taking too damn long
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July 2019 by Chrissy M.
Every time I've come to this bank they take forever weather I go inside or go through the drive through . I mean yes it's a bank so there usually always busy right. But even when I've gone in and theres no one in front of me and none of the tellers are helping other people they just sit ..or stand around and not even acknowledge me for a few minutes . It's obvious I'm here for help knotice me
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July 2019 by Federico V.
Great bank , really appreciate the attention to customers there's a lot of traffic but there's always enough tellers to help everyone . Wanted to thank especially Maria maravilla help me open my account and continúes to be of great help every time I'm in the bank thank you and everyone great job.
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January 2019 by Chris L.
If you have an appointment somewhere and you have to stop by this bank before make sure you come an hour early. About 15 workers chatting it up and only two tellers open with a line almost out the door.
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December 2018 by Refugio R.
The waiting time is extremely disappointing. Been standing here in a very long line about 15 people and only 3 windows open? Guys come on we have stuff to do!
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June 2018 by Adam S.
Worst Wells Fargo branch I have ever been! Long lines slow tellers with absolutely no customer service skills . This is the reflection of the upper management and whole Wells Fargo
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March 2018 by Susie C.
I would give them a 4 or 5 but I don't understand why there is only 3 tellers when there's 10 places for more tellers to be available to us customers. It took me about half an hour just to get cash and we also had to wait for the business line to get helped first before us regulars got help. Is Wellsfargo going broke or ?!?!
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May 2017 by Allan A.
Horrible service. Only 2 windows open, 15 people waiting in line. Staff behind the windows laughing, making jokes, taking their sweet time.
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March 2017 by Jessica J.
During a recent visit to this branch I had the most amazing banker, Gustavo Alba, assist me with my banking needs. He always goes above and beyond to assist me in any area that I may need help in. He always has such a great attitude and knows me and my family personally and makes me feel like apart of the family. Although I have a Wells Fargo location closer to my residence I prefer going to this location because of Gustavo and his amazing service. Thank you again Gustavo.
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October 2016 by Sara P.
We where there to open accounts and a safe deposit box. Juan Sandival was our banker and right away we saw that he HATED his job! Very rude and didnt even make an attempt to hide the fact that he hated his job. He actually told us we where better off going to chase down the street.... Dont go there , like Juan said- just go to chase! WOW!!!
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January 2016 by Daniel S.
This was the best experience I've ever had at any bank and branch in my life. How incredibly polarized this place is compared to another branch in Commerce. I was greeted and tended to immediately. Abe accomplished the task quickly and effortlessly (without me having to explain anything) and tended to a teller on my behalf while I sat comfortably! The employees here went so far as to offer me water and gum! Thanks a lot, and thank you Abe.
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November 2015 by Carla V.
I've honestly always like this bank there's never any lines hardly any waiting time, customer service is always great no to mention Christina very helpful she just went up and above to help me with my account and very friendly as well. I honestly recommend this branch very professional !
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January 2014 by Richie F.
I've been going to this bank for quite a while they always seem to have free stuff while you wait such as coffee, water, candy, etc... Normal office related goodies, this place could be a hit or miss sometimes they provide service fast and others they could be real slow!! And I emphasize on that. For the most part their staff don't ignore you though I suppose that compensates for the amount of time you spend waiting.
