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May 2024 by Ricardo Villanueva
Great customer service
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April 2024 by Da Panda
Very helpful
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April 2024 by Janine Finnie
The store closing hours 8pm , I'm here at 7pm Sergio a customer rep didn't want to help, I need to make a appointment, I pay to much money a month for poirot customer service
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April 2024 by Lajeanna Clinton
Rip-off!!! Liars!!! Oh and she also said that my phone was free!?
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April 2024 by Diane Box
Wonderful service. Help terrific.
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February 2024 by Raul Garcia
The monthly payment is very expensive
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January 2024 by Kate Diaz (DiaKat)
Very helpful staff, prices are always going up ( sad face) but still high quality products and perks!This location is the best in the AV!
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January 2024 by Solid Gold Shows
Jose the manager and Jose the sales rep are awesome. Best service and deals. Thank you guys!
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January 2024 by paul albitar
Disastrous Experience at Verizon Wireless Store:I recently visited the Verizon Wireless store with the intention of upgrading three phones and inquiring about home internet for two different locations. The ordeal began with a lengthy 45-minute wait, during which the store manager, Sergio, finally attended to me.Upon being assigned a sales representative named Fabiola, I encountered a rude demeanor and uncomfortable questioning about my current plan and service issues. Not only did she fail to properly greet us or inquire about our visit, but she also insisted on upselling without addressing our concerns.Feeling frustrated and uncomfortable with the poor customer service, I left the store briefly, returning five minutes later to file a formal complaint with the manager, Sergio. Shockingly, he was conveniently "on lunch" and, after a 45-minute wait, accused me of causing trouble in his store when I finally spoke with him. Despite explaining the situation, he provided information to cancel my lines.The entire experience was marred by unprofessionalism, indifference, and an utter lack of customer care. I have lodged a formal complaint with Verizon and, regrettably, will be terminating my contract due to this distressing incident.
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January 2024 by Doug T
Service was great. Was in and out in just a few minutes despite the peak holiday traffic at local retailers.
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December 2023 by tammy masolini
Not enough help. To pay bill. Machine weren't take my payment. Then had to wait. What happened to the good old days. Use to love this location
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November 2023 by Michelle Peterson-Singh
Staff are very helpful, but service can be slow based on assistance being provided to prior customers. Additionally, unless you require in person tech assistance or do not have access to wifi, recommend tech assistance to include new phone updates be conducted at home since store wifi is public and shared by multiple users.
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October 2023 by Robert Armani
Really good customer service
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September 2023 by Jerrica S
This store has amazing managers. I have been dealing with an issue with Verizon Customer Service for three months, this stores managers have gone above and beyond to help me. If it wasnt for this locations managers Verizon would lose us as customers. Sergio thank you for your assistance today. ?
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September 2023 by Sanaz P
Helpful and knowledgeable staff. I was in and out in under 20 minutes.
