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December 2022 by Monica Tremba
Poor communication. Held on to three months of my retirement contributions and did not notify me via email or phone call (um, ILLEGAL). Then after visiting the branch where I was assured I would be contacted the following morning; I had to call in the afternoon and STILL no phone contact was made. Once again, I had to drive to the branch to follow up. In an age where texting and phone calls are so easily made; there is no effort.
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July 2022 by Paige garcia
Friendly Staff but everything else needs help. They closed the inside machine which was a huge blow because this isn't exactly the safest area at night. Then the one outside won't even take money for payments. So far ive watched 3 people walk away in frustration because they couldn't use the machine either. For some one who works all day 6 days a week and can't make it during the day before they close is frustrating. I should not have to take a day off to deposit my cash.
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July 2022 by Mitch Rohrabaugh
Hands down the easiest/most pleasant banking experience I’ve had to date. I was assisted by Karla, she was very helpful and knowledgeable with all the financial stuff I came to take care of. Highly recommend!
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May 2022 by Louis Jones
Great service
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July 2021 by PC Gaming Championship Group
Clean place and friendly place.
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February 2021 by Mrs. Evans
Friendly atmosphere, professional staff
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June 2020 by Christina Jones
Friendly, knowledgeable staffSwitching from one bank to theirs was painless, quick, and stress freeHave not had any problems since switching from Wells Fargo to Schools First over 3 years ago
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November 2019 by Abdll Dajani
Great service and great bank for school employees.
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July 2019 by Shantelle W.
Terrible Customer service!! I've never received this kind of service at any of the branches. I went in soley to change a retirement beneficiary, but I guess I'm supposed to work my schedule around retirement person's schedule. And the teller was unable to commicate with him. She had every excuse to why she couldn't contact him. Thanks for NOTHING!!
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September 2018 by Steven Duran
I love this place. I've financed multiple cars, have taken out personal loans and looked into financing a home with them. They offer very competitive rates. The branch has friendly informative staff. There are lots of of ATMs around the AV and have an after hours member only ATM access option available at the branch location.
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August 2018 by Allison Rigby
No ATM at the Palmdale branch.
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July 2018 by Clifford K.
I've had my share of experiences with the most popular financial institutions (Chase, B of A, Wells Fargo etc.) At all of those others institutions you are consider a customer and not a member. That's where schools first sets itself apart. You are treated not as a customer but as the members you are and are offered extremely low financing interest rates as they are operating as a not for profit institution. To be honest, their member service team surpasses any other business or organization of any kind I've ever dealt with period! The only caveat is that you are required to either be a school employee or a direct relative of one. It's a shame not everyone can enjoy this amazing organization.
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June 2018 by Maria V.
I enjoy going to MY credit union. The staff are so pleasant and warm. They truly care for my financial needs. Online banking a breeze and their online chat makes life so easy for me. This credit union is the place to be. No other Credit Union or Bank in the AV compares to this awesome bank!
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May 2018 by Baye M.
Don't waste your time here, go to the location in Lancaster. Palmdalea location has had a busted atm machine for three months. Seriously? With only one atm machine, When will that finally be taken care of?
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May 2018 by Natasha Martin
Great Place to do your banking but not good to get loans from!!
