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December 2023 by Dawn Harris
I am an AT&T customer, bought my phone in sam’s club. Today as I entered the store, I got the hard sell as I walked by. I said, “No thank you, I’m good, already have AT&T”. The salesman then proceeded to make fun of me and said, “Hi Good, I’m Clif,” in a smarmy voice, and then make faces at me, and then whisper with his female coworker and laugh loudly, and continue miming at me like he was disabled, or like I was? It was confusing and insulting. The laughing and pantomime at my expense continued as I walked all the way to the end of the main aisle. I wish I knew who to complain to. I’m seriously thinking I will drop at&t over this rudeness. I don’t even want to go back to sam’s club- they may have just made me a costco customer. So sad that this young man thinks its ok to abuse an older woman in public, and his coworker doesn’t think to correct him.
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September 2023 by Leilani M.
Picked up a online grocery order with family. Came to the designated parking spots located on the south side of the building. Not too crowded on a Wednesday evening. After arriving staff was prompt to come out and load the groceries into the car. Friendly helpful service. A wonderful addition to help the community and ease the chore of grocery shopping.
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August 2023 by Shawn H.
You can't even get a hold of the tire department and then your tires won't be shipped for a weeks after they say it'll be shipped they're rude when you go in and talk to them in person basically this is Walmart you know horrible service
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August 2023 by Fysn 1.
Worked here for about 2 months in the lot. Management is fucking shit. Seemed like employees ran the store and the little MSL bitches In the front are a different kind of unless and pain in the ass. AS A FORMER ASSOCIATE just go to Costco bro. You'll be able to get your pizza and shit without waiting in a 40min line, you'll also be assisted quite quickly as they are not understaffed. Also good luck try to park or get a cart lmao! Those lot workers are LAZY AS FUCKK. Literally worked myself to going to the hospital on shift and said "ya know what fuck this shit" for those who are disabled I'm genuinely sorry if you thought it is was a good idea to shop at this location. We would never have available E carts and if me and a certain coworker weren't on shift seemed like carryouts had to be done by the Member specialists. Also why don't you sign up for their credit card? You'll get 30$!!!! Or upgrade your membership to get 0 benefits at all!! Since that's all it seemed our associates inside focused on. I could keep you but at this point I'm just bitchin hahahaha fuck sams tho
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July 2023 by Drew D.
I am normally not offended very easy. But this had my blood boiling I was at the location in the food court area, ordering three hotdogs and a pizza. After I receive my hotdogs, I ask for ketchup, mustard, and relish. When my auntie and Wife asked me about some onions, I return to the counter to request some. After observing my Spanish brother in front of me, receive a few packets, I was told that there were no more for the shift. I stood there for a moment, looking at the employee by the name of Jackie, as if she's joking Apparently she wasn't and walked off after telling me that that's all the onions they have for this shift. Robert from the meat department seemed as if he was ready to go and look for some, but Jackie put a stop to that in the process. As I was returning to the table. I turned around and she was passing out onions to my Spanish brothers at this point I returned to the counter to verify if I seen what I thought was to be onions and it was. I asked to speak with the manager and was told that a manager is not available. I went to the employee sign in area and found a supervisor by the name of Cynthia who tried to help me. I requested to see the store manager which finally met me in the food court name Robert, and after explaining to him, I felt like that was total discrimination. I asked for the corporate number, and I also asked for an apology from the employee which he refused to deal with at the time. He did not take my number nor any of my contact information to let me know how this pans out . I asked for the corporate number and the store number which he gave me a number to Walmart. I called Walmart and they sent me to Sam's Club customer service. Just curious why I will receive a number that had nothing to do with this location. I am not a Sam's Club member anymore and will never return to this location.
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July 2023 by Sandra L.
I came into sams club, because I always shop here. I was approached by the at&t sales reps and one of them quoted me for some good pricing, but now that my bill is here.. it's horrible and I can't get out of this. He was the absolute worst trying to resort my issues and nothing has been resolved it's been months. He constantly ignores me and constantly never replies. He avoids me and avoids confrontation. If someone wasn't ashamed and did their job right, why hide? I just want the deal I was FIRST told about instead of getting screwed over in the end. Do not go to him. His name is Matthew Lyons. He is the worst. This is him. Avoid him at ALL cost!!!
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May 2023 by Katie H.
Place is clean and organized. Prices are really good yesterday I bought a huge watermelon for the same price as a tiny one at a close by grocery store. The line to leave is usually way to long. Yesterday the line to leave was all the way to the food counter when I got in it. And takes forever at member services, almost alwayd a 45 minute - hour visit. I don't understand why there's 5 kiosks at member services and only two people working the counter. Very few times have I ever been to members services and received service in under 30 minutes. And those times were usually if I was the only person in line by magical happenstance. I also take full advantage of the scan and go because lines to check out also tend to be long. Especially the line for food. The ability to order food from the app and walk up has been a game changer for our visits. Clothing section is also really nice.
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May 2023 by Kenia G.
GreAt Sam's club location. Fast and easy.. fav feature is scan and go with the app. I got my yearly membership on Groupon through rakuten. I got some cash back and a deal on the membership. Once there eventually decided to update and get a credit card with $30Credit. I truly love Sam's club and they have great prices.
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November 2022 by Cristine G.
Getting my new tires- a full set of Goodyear 85K warranty is about $100 less than Costco even with their $150 coupon. Customer service was friendly. Service was done in less than an hour.
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October 2022 by Msri G.
I returned a Serta mattress because it was making my back hurt and they just been giving me the runaround between Serta and Sam's club, 7 month later I'm still fighting for my refund.
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September 2022 by Janell M.
The one star is for their delivery service. I ordered items for delivery and it cancelled twice. The email always say out for delivery but never give you a cancellation email. In order to check on your items is to track the items and there is where you find the cancellation. Also be aware that they will not automatically refund the charge, you have to call or go to the club and talk with customer service
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August 2022 by Edward P.
The most rudest employees at the entrance I was told back in June when I bought my membership that plus members go at 8 regular members 9 now it's 10am look I work long shifts at night and the morning time is the only time I shop since I sleep during the day all last week I've been coming in at 9 now this week it's been pushed back a extra hour wtf is going on?
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August 2022 by Kim P.
I love scan and go .. don't have to wait in lines!! The gas is always less expensive and there are a lot of great products.
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August 2022 by Fremont P.
I recently became a member of Sam's Club and much prefer it to Costco which I find overwhelming. Sam's Club is less crowded and I can move around the aisles easier. The workers are friendly and helpful and I save a lot of money on cleaning supplies and pet supplies. This Sam's club is very close to my house and also has low priced gas. Glad I became a member.
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August 2022 by Cenovio A.
John Is the best manager in Sam's club his customer service is the best he treats you like family he hopes you are anything that you need in the store He's always wandering around to help our customers on anything me and he's there to serve you on anything that you like help on
