-
February 2024 by Angie R.
Omgosh I took my 3 babies here for a full groom and I was exctatic! First of all the staff is amazingly sweet! I absolutely love the vibe I felt when I got there. Everyone was busy and happy. Smiles everywhere! I love the way they take notes. They ask for your babies name then all details on how you want the cut. Things you don't want etc etc. I have to say one thing tho, I am very very picky with my fur babies grooms. I have a Yorkie, Maltese and Morkie, they are all very difficult to get the face to look perfect. WELL they did it! They left my 3 fur babies perfect! It Took less than 2 hours and the prices are great! I couldn't believe it! They also put bandannas on the males and cute little bows on the girls. I am soooo happy I found them! Thank you Yelp for the good reviews for this groomer! You were spot on!
-
February 2024 by Ricardo G.
Great ambience and staff! Quality cut and color on our active Poodle, Luna! We asked for color to surprise my daughter and they did not disappoint. My daughter loved Luna's new style!
-
February 2024 by Maria Barba
Had been going there for over 8 years, but this last time I took my baby they clipped his balls badly. He was bleeding for days and they didn't mention it or say anything about it. He was so scared and frighten it took us 5 different places to turn me away do to his anxiety, everyone was recommending I get him sedation before they would touch him but I refused. Found a place that worked well with him until he got comfortable again.
-
December 2023 by Jay T.
So I've been coming here since about 2019, many years. The customer service definitely has gone down. I made an appointment recently and my mom was supposed to take my dog but she completely forgot, so we missed our appointment. I called later that day to say sorry for missing the appointment and if I can reschedule. (First appointment I have ever missed) and she was soooooo rude. She told me "you can't be missing anymore appointments" in a very rude way. I just feel like there's a way to communicate with out being rude. Especially in the customer service industry. I've been going with them for years so I thought they would at least appreciate my loyal business. So that was the icing on the cake for me since The last time they groomed my dog they also burned him. He is completely bald in one spot and the fur is not growing back. They didn't even apologize for it when it happened. I will never be going back. You lost a loyal customer. This grooming place has really just gone down hill. You guys need to work on your customer service skills especially when dealing with our dogs.
-
November 2023 by Patricia Garcia
Excellent customer service & grooming. First time here and we loved it our dog looks so beautiful. We will definitely be taking Goldie back for future grooming . 10/10 highly recommend.
-
November 2023 by Endrina H.
Love the groomers here! I moved to the AV 6 months ago and they've been getting my pup together every two months just how I want him to look. They're also very sweet to my dog which is appreciate so much. Definitely bringing him until end of times if I can
-
October 2023 by Violet M.
They did a great job on my little boy! I know he's not easy but he looks amazing! They were able to squeeze me in the same day.
-
October 2023 by Jasmine B.
This was my second time visiting Pets in Style. Their customer service is absolutely outstanding. When I picked up my boy from his spa day, he was so relaxed and happy. He smells really good and the scent lasts. Plus, they give cute little bandanas. Both times I visited, I was a walk-in customer. The only drawback is the haircut. At other groomers, I ask for a puppy cut and they understand what I'm looking for. If I wasn't so particular, then this place would be perfect. I'd definitely return for a last minute bath and brush.
-
September 2023 by Giovanni N.
The Business they provide is Excellent. My wife and I have been getting services for our pet. Have been very pleased and will always recommend them always.
-
July 2023 by Elizabeth N.
We love how accommodating they are with our difficult schedules. We took our mini labradoodle and schnauzer in yesterday to get groomed now that the weather has been triple digits every day they've definitely been struggling to stay cool. Zoey and Stout are definitely looking and feeling fresh now. Thank you Pets in Style, we can always trust you with our fur babies.
-
June 2023 by James Azzariti
The ladies here are very professional and great with animals. My dogs very skittish but they handled her perfectly and got her nails trimmed with no issues. I guess the ladies aunt sells dog treats there as well when she's there. Imma have to check those out. Once again Celeste and I say thankyou and we look forward to seeing you guys again soon.
-
May 2023 by Kaytlin Roque
Don't let the location fool you! They do a GREAT JOB, GREAT PRICE, AND Your puppy will be HAPPY! Mine literally whines after a month if she doesn't go! They listen and make sure to get exactly what you want! I was nervous just moving to town and picking this place by driving by, but I WAS FOOLED! ITS AMAZING! ?
-
May 2023 by Fathima Anton
they are absolutely amazing. I always recommend this place to anyone that ask where i get my dogs groomed. Also the nicest people!
-
May 2023 by Kat F.
If there is 0 out of 5 stars, that's what they deserve... Very unprofessional! First I made an appt a week before, my husband gets to the place and cannot even find my dog on their schedule log. Secondly, it has been about 3 hours and no call from them yet so my husband decided to go just in case they were calling a different number. He was told that they had accepted too many appts and that they have not gotten to my dog yet. Just a few minutes later, my husband gets a call from them and told him to pick up our dog because they could not work with him since he was biting. Why would you just call after almost 3 hours to tell us that??? I have never locked up my dog in a cage and he was terrified and different when my husband picked him up. After my husband told me this, I called them to let them know how disappointed and mad I was for putting my dog thru this misery (locked up in a cage no food, no water for 3 hours) I have always taken my dog to groomers and he does the same but never have I experienced this from any of them. They knew how to handle dogs who could potentially bite but this place is NOT that! I went to this place because it had almost 5 stars on their rating but everything was a lie! I'm not a complainer, my dog is a very sweet Maltese.. but this is NOT acceptable at all and I would like to take this up to DOG ABUSE! I just read the response of the owner and she knows her response was bullshit... my husband could speak and understand English well. He is also a very educated person. First of all, your facility never asked for my last name but my first name only, not even get any information about my phone number nor my dog's name. And your facility said that he will be done in an hour and never said that it will be done in 2-4 hours. Why would I even make an appt in the first place if my dog would just wait for that long? So why would you even try to lie and twist the situation just to make yourself look good. Accept the mistake and apologize! That's a more professional approach. My dog DID NOT DESERVE THE TREATMENT HE GOT FROM YOUR FACILITY. I will take this up to better business bureau and department of health for abuse.
-
April 2023 by christian n.
My child always comes back looking good. Never any issues. Would recommend this place! (: