Fountains at Palmdale is an affordable luxury apartment community located in E. Palmdale, California. The spacious one, two, and three-bedroom apartment homes feature unique floor plans, large closets, in-unit washer and dryer, fully equipped newly renovated kitchens and bathrooms, and central air and heat. Residents can enjoy the community's amenities, including two resort-style swimming pools, two spas, a basketball court, a soccer field, a fitness center, and beautiful mountain views. The reviews praise the overall quality of the apartments, with one resident expressing their love for their apartment. However, some residents mentioned issues with the quality of work regarding small repairs and the time it took to have a washer and dryer installed. Despite these minor concerns, the reviews highlight the exceptional customer service provided by the leasing agent, Shannon, who was described as a "light," "wonderful," "helpful," "pleasant," and "knowledgeable" professional who made the application process easy and supported the residents. The office staff, including Wendy, and the maintenance team, Mark and Marcel, were also praised for their positive attitude and excellent work.
Shannon C.in the leasing office is what TRUE Customer Service is. I showed up on the wrong day (my bad) and toured a BEAUTIFUL 2 bdr immediately. She explained the enhanced security, all the amenities etc. I hope that the corporate end reads this. 10 stars....GIVE HER A RAISE!!!
July 2024
The office staff has been wonderful. Shannon and Wendy always answer all questions and so so with a positive attitude. Mark and Marcel from maintenance do the best work. Pleased with my experience this far
June 2024
Shannon was so awesome!!! Very helpful every step the way she made the process so easy and helped me out a lot. She’s awesome!!!!
