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February 2024 by Helen P.
This craft store carries many of my needs, The workers are always so helpful.. they always seem to have some kind of sale which makes me return an buy .. there are two other stores that carry craft stuff but Joann's is by far much better for me!!!
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January 2024 by C Hinkle
Horrible service and horrible turnaround on online/app order fulfillment. Called in multiple times and my order still isn’t fulfilled
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January 2024 by More Than Ads
I arrived at 8:55pm and they had the door locked and the employees and the security guard who were visible completely ignored me. I came to get a thermal fabric for my son’s room since tonight will be 28-32°. But the associated could care less. I recorded them ignoring me and having a locked door. I do not recommend this place. Lacks professionalism and shows EAGERLESSNESS to help a customer at the AGREED hours marked by their corporation.
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December 2023 by Leslie J. G.
Love the yarn selection they have. Great variety unlike some other craft stores. They always have deals so you save some bucks. I docked 1 star simply because if you order online, they will cancel it and sell the item that you bought to someone at the store. Online should have a priority considering you already paid for the items.
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November 2023 by Carmen Villalta
I love this store ,they have so many things ? special sowing ,craft, and other things.
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November 2023 by Isabel D.
For the second time now they last minute canceled my online order. Then I get there and find exactly what I ordered. The cashier was very nice but boy this place was trashed. Where they keep the orders piled on the ground and where she directed me to look for the item were so dangerous. This place is a liability and hazard.
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August 2023 by Michelle D.
This run-down store really needs to be remodeled. Customer service is hit or miss. Today when I was there it looked like the custom frame counter has been closed. It's sad, since this is the only Joann's that I know of within about 40 miles.
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July 2023 by Ashley Miles
They are always out of basic things, and they hike up their prices so they can mark everything 25% off, which makes items a standard price, but also means that you can't use coupons. It's like they want to lose all of their business to Amazon...
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June 2023 by Kathy D.
Joanns online customer service is the worse. App is also. App kept kicking me off so I went to website ordered more yarn I need. Shipping as over double costs of yarn. Next day looking for status it didn't ship yet. Found it stocked in my store again or site messed up. Ordered some for pick up. Now joanns won't cancel my delivery that hasn't shipped yet. Unbelievable. Going back michaels, hobby lobby & amazon.
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June 2023 by Lillian Allende
I funded great colors for my scarf and hats. The price was great. ????
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March 2023 by Brittany Ibarra
The staff are very friendly and helpful when it comes to finding things!
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March 2023 by Linda V.
Love this place the best sales. I can always find whatever I need and things I don't need.
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March 2023 by Robin Wilson
Every experience is relative to the needs of the shopper, but I enjoy every visit.
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February 2023 by Stacy Lynne Largy
Prices are just too high sometimes even a sale doesn't help and the clearance is not clearance priced. Mesh is always out of main colors but I go in hopes to find that one thing .. Like nobody should still be having Xmas stuff it should be so discounted it flies off the shelf but no. ..
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February 2023 by Marvin Jones
I needed a piece of fabric for a furniture repair project. This was my first time at Joann, and I was pleasantly surprised by how well organized the store was. I received kind, courteous service as well. Overall, a very positive experience.
