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November 2023 by S.A. J.
Frustrating that they sometimes don't have enough staffing to allow for the dressing room to be open. Still they have affordable clothing & a good variety of selections
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November 2023 by Shirlee Baluyot
Great selection at affordable prices. And received excellent customer service everything I've shopped there
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July 2023 by Laura S
Good deals
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July 2023 by Amar Journeys
Clean and friendly staff
Awesome selection for ur next holiday event...from cozy comfy to classy elegant items. They also offer a recycling ♻️ system~bring ur own article(s) of clothing for recycling and receive 15%off ur next purchase ?
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July 2023 by Dx Jr
Opens At 11 ? next door store taking the businesses
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July 2023 by Real Talk
Loved it!!! Thank you Laura for helping me to sign up for rewards. I appreciate a young person with patience. I bought a lot of clothes for my granddaughter. The price was just right!!!
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April 2023 by Cheryl Trejo
Had a lot of nice stuff for spring and summer with beautiful linens. Just marvelous ✨️ ? ?. Check it for yourself.
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January 2023 by araceli marshall
Clean and friendly staffAwesome selection for ur next holiday event...from cozy comfy to classy elegant items. They also offer a recycling ♻️ system~bring ur own article(s) of clothing for recycling and receive 15%off ur next purchase ?
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November 2022 by Ane V.
I have been coming to this mall but it is my first time to shop at this H&M store. It is a weekday and wow what a difference does it make. Clothes are organized and no clutter on the floor. Even the clearance rack is neat. I found a nice black linen pants and I am so happy that it is in my size. Grabbed it and went straight to the register.
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October 2022 by Kat Guerra
Usually like finding clothes here for my kids and myself at time but today going into the dressing room was just plain dirty.
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August 2022 by Maggie D.G.
Loved it!!! Thank you Laura for helping me to sign up for rewards. I appreciate a young person with patience. I bought a lot of clothes for my granddaughter. The price was just right!!!
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August 2022 by chrysten p
The manger was very rude and made up policies in front of me in order to decline me returning an online order. She is always rude when I come to this store. Lancaster has 1 h&m and this is the customer service I get? Trash
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August 2022 by sally a.
This h&m has to be by far the worst ever. They don't even deserve the one star. I went there right when the store was opening. They're supposed to open at 11am and off course myself and couple other guests are just standing outside while there gate is still locked and every other store has opened for business. I'm trying to get the associates attention like hello what's going on??? Off course no one acknowledges me. Finally this unprofessional rude boy by the name of JOSEPH comes up with his attitude trying to open the gate. When I ask why they haven't opened the store he tells me because are registers weren't open yet. After going back and forth and explaining to Joseph why he wouldn't let us know the reason for them not opening yet. He starts getting crazy with me and stating I'm giving attitude, and says he will call security on me. I've never ever felt so offended by anybody like this in my life. Shame on the poor management to hire someone like this. I couldn't help myself and got very annoyed and told him how he needs to do his job because apparently he's never been properly trained. Another female associate In the back claiming I was cursing. This place was a joke not to mention I was with my elder mom that was witnessing everything going on. I toldThem no need to call security as I was leaving. Why would I shop from this store that will make there customers feel very uncomfortable and unwanted. I've been in sales and very high fashion end store. Your never EVERRRRRRR allowed to talk back to your customer or interrupt them as there speaking. Absolutely horrible unmannered associates. A piece of advice go train your associates how to run a professional business.
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July 2022 by Lisa P.
Went to Antelope Valley Mall H&M today for back to school shopping. My daughter spent some time picking out clothing and needed to try them on but dressing room was closed. I asked staff if fitting room could be opened and was told that it could not be opened because she was the only staff in the store and she needed to stay at register. I was told other staff were in back working in 'special project". Left all the clothes because could not buy if daughter could not try on. Absolutely ridiculous!
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July 2022 by Karin Mansfield
Great prices. Great clothes
