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December 2023 by Ofelia Gandarilla
Always pleased with your service, do you guys offer a car/home insurance in a have a car loan with you?
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September 2023 by Cely K.
I absolutely love my credit union! The First City Palmdale Branch is so wonderful! The staff at the branch from the manager to all the representatives are all very professional and very helpful. I am a forever First City member and will never be lured away by other banks. I have been very satisfied and happy the way I am being treated with kindness by all the Palmdale staff that I feel like I am a part of the family. I am a very happy member and I recommend First City to anyone needing responsive and superb customer service. I would like to end this by saying a "BIG THANK YOU" to all the Palmdale staff for taking good care of me and my husband! Francisco and Cely K
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January 2023 by Rosa Maria Gonzalez
I am so hippy to this bank i never have problems only no have Banks clase to me
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December 2022 by O.S NONEGIVEN
No lines, no monthly charges either..
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September 2022 by imelda trinidad
We've always received top-notch service from FCU in Palmdale. We recently got another auto loan with FCU and the rates can't be beat, even by other CU. The process was easy from application to funding. The Branch Manager, Laura Jimenez, has always given us time to answer any questions or concerns we have no matter how busy her day is going. The staff at this branch has always been helpful, professional, friendly and has always safeguarded our security and provided for our banking needs. We have been members for 20+ years and we don't plan on going anywhere. Thank you Palmdale Branch.
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August 2022 by Samantha Monroe
Laura Jimenez have been an excellent branch manager in Lancaster and Palmdale. I appreciate all of her patience with me and giving me much needed knowledge of my finances and my financial decisions that I had to make. I can always depend on Laura to provide me with an excellent experience every time!
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August 2022 by Samantha A Monroe
Laura Jimenez have been an excellent branch manager in Lancaster and Palmdale. I appreciate all of her patience with me and giving me much needed knowledge of my finances and my financial decisions that I had to make. I can always depend on Laura to provide me with an excellent experience every time!
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August 2022 by malissa saenz
Horrible wait times, in branch and on the phone. Opened my account with them when I was a teenager, 12+ years later came to get a loan and they tried to give me a ridiculous interest rate, they only came down when my dad interjected and threatened to close all his accounts with them. Currently been standing in line for 15 min and no1 has come out to let us know whats happening. Palmdale branch has some of the worst customer service I've ever experienced. Will definitely be switching where I bank.
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June 2022 by Jgaribay12 G.
My Only Issue with this Bank is their hours of operation. On the website and even on their printed sign it says Friday 9am to 6pm. It's 538pm on a Friday and the bank is locked and deserted. I look at Google, Yelp,, and the First City Credit Union website before Head over and still ALWAYS CLOSED before that stated Time!!! This is such an inconvenience for someone like me who works 7-5 Monday through Friday and banks on coming in in the open window that I DO HAVE while their open!
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September 2021 by Joseph Martinez
Friendly clerks. With a welcoming environment.
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August 2021 by Ane V.
I found a card while walking at the park. I came over here to return it. The lady is so nice and thankful. She assured me that they will call the rightful owner.
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April 2021 by Lorena Lazaro
Nothing compares to Schools First FCU.
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March 2021 by Dave Balcorta
Great service as always. Nice and friendly clerks.
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March 2020 by Alberto D.
The best customer service ever. All I can say is that everyone in this bank is very polite, friendly, professional and kind to every clients. The head/manager/VP of this branch is so approachable, friendly, kind and very helpful too. Keep it up guys. I honestly love banking here. For me, this is best Credit Union ever. God bless you all guys
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February 2020 by Jacob Perry
Bad service and bad communication
