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July 2024 by Steve Johnson
Fed ex admitted they made a delivery mistake but claims it's not responsible for the package stolen. It required someone be present, package was stolen when it was placed outside of a gated area but they claim it WAS delivered but left outside by their mistake, we are out $170.00 claim denied 2 times fu
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October 2023 by John Glasgow
Went to Stater Brothers the manager there was unpleasant and act annoyed that I needed help with a Lotto machine I would call corporate and report him but I didn't get his name
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August 2023 by tangotnt slashmegaman
Hot, be prepared to stand outside
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August 2023 by Russell Stover
Fed-ex has been holding my package for 6 days and No pending delivery date. Unbelievable!
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June 2023 by Peter Phoomahal
I had to drive 147 mile round trip to fix their logistics failures.
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December 2022 by Tad Lyons
Lived in the Palmdale area for 3 months and have had drives from this facility steal 2 of my packages. Good luck with the claims process - they're worthless
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December 2022 by Sage Vincent
Horrible customer service nobody shows up to deliver your package they just drove by
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August 2022 by Wrecker
Stop lying about weather delays and creating fake delivery delay request. Absolute trash.
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August 2022 by Evelyn Peterson
Not a good experience at all
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August 2022 by Fiat Johnson
They lost my package
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August 2022 by Ralf Anderson
Nice staff
Quick process
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July 2022 by mmeaalofah
Liars! Drivers never "attempt" to deliver for days just to force customers to go pick up their packages from their place. Literally on the front porch waiting just to call and they saying the driver reported no one home or the business was closed. This has happened multiple times in 2 weeks. It is affecting my job and I will be reporting to them that FedEx should not be used since UPS knows how to find the house with no problems.
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July 2022 by Urma Webb
This is the third and most expensive package claimed to be delivered but was not. When you call they want a door tag number or a order no however none of this is available since it wasn't delivered so their system hangs up on you.
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July 2022 by marlene Valladarez
I called off work to be home to sign for package only for driver to make no attempt (never knocked or ring doorbell) when I called customer service the rude guy (never said his name) told me I should pay attention and listen to someone entering my property. Then I asked him if he can hear some one place a sticker on his door and he said yes. I asked to speak to a manager since he wasn't being helpful he told me if I want help call back and clicked on me! I called back to say what he did and the lady that answered said there was no history of my previous call! I was furious at this point. (The drama isn't even over) I finally speak to a manager who tells me he contacted this location and they can't get a hold of the driver but they will call meif driver returns before his shift ends at 6. At 6:03p.m I get a call from a lady saying it doesn't make sense for a driver to do that maybe I didn't hear when they knocked or rang the bell I explained to them how I waited in my living room which is approximately 10 feet away from my front door. I would've definitely heard. They just have alot of excuses.
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July 2022 by Holly Norman
They lost my package and were very rude had to fight with them to go and find it they never completed delivery I had to go a hundred miles to pick it up
