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November 2023 by Cee Jay
Worst bank I’ve ever had especially for a business account. Don’t ever do business here. They closed my account and seized my 5 figure check and my funds because they said it was 3rd part. If that’s the case give me my check back send me my money and close my account. I called for an update and they say they haven’t got an update from fraud dept. it’s been months! That shouldn’t take months to give me an update. They want my check to bounce so bad but it’s not happening. Just avoid these scammers at all costs. Trust me. Take your business to chase or any other bank but not this one. Con artists.
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March 2023 by Skully P.
Worst Bank I have ever been with and the branch manager does not know what she is doing. Never ever again. Stay away from this bank !
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September 2022 by Pamela Boyd
Professional Employees Kind
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June 2022 by Barry G.
Always friendly and professional. They make me feel like family. Whenever I go in to this branch, I am greeted with a smile, and am called by my name ! This is old fashioned great customer service. The folks who do the hiring know their stuff. They hire great people, all too rare in many places today.
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September 2021 by W8STSID8
If got a dollar for ever time they rip someone off I would he rich dont come here or activate a account. Once you have a account with them they will make sure your account goes overdrawn so they can get there overdraft fee on you
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February 2021 by Kevin C.
Excellent excellent excellent service today. I opened a business acct today for my new business. It went very well ! The fees are low... And the fees are 0 as long as I keep a very low balance in my acct. I had walked into Union Bank just before to get info in the business accts from them. They were not helpful at all and they didn't want my money was my feeling so I went to a bank where they wanted my business !
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January 2021 by Shannon Linquist
Okay... During this Covid 19 they have closed the Lancaster branch and kept this one open. Why?The Lancaster branch has a drive thru and is larger. This one in Palmdale is smaller, much more restrictive and no drive thru. This causes major customer issues.And the tellers are very rude!
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October 2020 by doggy dogg world
If got a dollar for ever time they rip someone off I would he rich dont come here or activate a account. Once you have a account with them they will make sure your account goes overdrawn so they can get there overdraft fee on you
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June 2020 by Richard Kash
This is the worst company I have ever done business with. Not the people. The company.
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February 2019 by John-Martin Barcellos
Very rude females in the front. Started helping me and then made up a reason to kick me out because it was after closing by that time.
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February 2019 by Scott L.
On hold for 43 minutes on two different phones. Recording says they will be with me shortly. What a JOKE !!! I started this call before 5pm The website said online banking support is available til 7pm PT On top of the webpage says "You deserve a quick answer" We are way past "quick" I would settle for an answer at this point
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September 2017 by Alice Beverly
Wait time here is terrible. They are as slow as molasses
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August 2017 by Joy Rogers
Everyone is so friendly
