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March 2024 by Javier Romero
A DIRTY PLACE. THEY CHARGED ME $19 for two snow cones, terrible attitude from an employee there. Bad customer service, better la michoacana milTimes
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November 2023 by Maricar D.
When my mom craves a sweet treat, she turns to me and asks me to grab her some Baskin-Robbins. She enjoys using the online ordering system and I have been able to quickly go in and out whenever I do come by to pick up an order.Last weekend, I came here at 8pm with my brother and told them the name of the order we were to pick up. The place is clean, bright and cutely decorated for the holidays.When the guy comes back from the back and presented the order.. we were so surprised and laughed aloud! All I knew was that my mom ordered a turkey ice cream cake.. The way I imagined it, it was the kind that had a turkey face doodled ontop of a brown cake with feathers peeked on. But not this one!! This one was actually presented and appared to be an actual turkey plate served for Thanksgiving.We got home and it even shocked my dad, who my mom got it as a surprise for, to celebrate their anniversary. He thought it was a plastic turkey. The cake ended up tasting delicious, with the caramel glaze layered ontop crunching with the sweet cookies n' creme ice cream filling underneath.A wonderful BIG thank you to the staff for creating such a wonderful cake and spreading laughter and joy to my family. Excited for what's more to get from here!!
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August 2023 by eduardo wolf
The employees are nice here.5 stars for themHOWEVER!The cherry jubilee leaves something to be desired, it doesn’t have a cherry taste and taste more like butter than cherry which I find odd.Wouldn’t recommend the cherry jubilee.
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June 2023 by M G
Ordered a cake for my son's birthday and they created an entirely different cake then what I ordered and paid for. The clerk proceeded to tell me that next time I (the customer) needed to make sure the staff member who placed the order competed the form properly. I'm sorry, but I am not now nor have I ever been a Baskin-Robbins employee. I will not make sure a staff member does anything because that simply is not my responsibility. Take accountability, apologize for the mistake, and please do not blame the customer. Word to the wise do not order a cake at this location.
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June 2023 by Steve Thomas
The Staff was polite and Quick with service.
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May 2023 by Jasmine Reid
I don't know how many years the BR location has been here but I swear I've been passing by this location for at least a decade or two, maybe longer. Either way, I'd never had the opportunity to stop here until earlier this year. I have a lil kiddo and I wanted to bring them here for that ice cream store experience, not just a little drive thru place or Rite Aid.
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April 2023 by Robert
Very unprofessional, we waited 15 minutes for basically no service. There was 5 employees and not a single interaction what’s so ever. Everyone was pretending to be busy so they can ignore us, I asked if we can be helped and only got a glance. I’m never returning to this location, baskin robins apparently doesn’t want my business ?
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April 2023 by Jessica Zamora
The location isn't one of the best. But, it's a basic chain.Ice cream is yummy.The employees are all very nice every time we have gone.
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August 2022 by Philip B
Please update your online ordering website with what is available and what is not. It wastes my time as a delivery driver trying to contact the customer what they want instead that is not my job. Please fix this issue I don’t get paid for the extra time.
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May 2022 by Annette Mendibles
Great service. Always has my favorite ice cream, Baseball nut yummy
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April 2022 by Tito m
I usually bring my kids here but gonna rethink my options due to the fact of SERVING PORTIONS HAVE BEEN GETTING VERY SMALL . I'm not here to advertise other icecream places , but if you compare their ICECREAM SCOOPS to this Baskin Robbins you'll notice NOT GENERACE AT ALL.
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April 2022 by Jacob Yeager
It’s a tad expensive but the service here is always impeccable.
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March 2022 by Tom Llewellyn
Baskin Robbins Ice Cream does one thing and they do it well. Their ice cream is superb, it's a sweet treat that's almost always guaranteed to satisfy.Don't be shy about asking to try any of their vast flavor options.Also, they offer discounts on the 31st of each month.
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December 2021 by Jaishree G.
My dad and I pulled up to Baskin robins and when they seen us they turned off the lights and they started sweeping in the dark and it's barely 8:40pm when we pulled up and on the sign it says 10 PM that they close. idk makes no sense.Why close that early when it's not even close to closing time.
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December 2021 by Timmy T.
Awful management! I used to go here all the time but haven't gone for a long time and it felt like the standards for this place are just getting worse. The last time I attempted to go a week ago I had come back because my Cappuccino Mocha Blast tasted sour and icky like it was expired! And the way they handled things was so rude and unprofessional. This place used to be so good and friendly like a year ago and it's sad because I used to enjoy buying cute cakes here all the time for my family and friends events and now even the cakes when I went last look gross and crusted. Obviously management needs to step their stuff up and get it together. Overall awful and won't be coming back after that last attempt unless they do something like bring back the friendly staff and management they had back a year ago like in 2020 when I used to actually ENJOY going to baskin.
