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June 2024 by Sue Camacho
Friendly svc, great value
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June 2024 by Sergio Almazán
The young lady who works here was very nice and professional at what she does
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June 2024 by Bul Ryder
Fair prices fast and friendly service
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May 2024 by IZTROLE
Great people
Great service here
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April 2024 by Andres Alonso
Great service.
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April 2024 by Steven Segura
Worth the trip
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March 2024 by ile ramos
Nice place. found what I needed got out. It was a drive to get there but worth it
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February 2024 by Norm R.
A Treasure Trove with Just One Glitch My go-to spot for all things hardware, the local Ace Hardware store, has never disappointed me when it comes to finding just the right tool for the job. Their extensive inventory rivals any other hardware store, ensuring that I always find what I need. The array of products, coupled with competitive prices that match or beat any other store in the area, makes it my first choice for home improvement supplies. The staff there, with the exception of one individual, make shopping a breeze with their approachable and knowledgeable service. All the male employees and one female staff member stand out for their friendliness and eagerness to assist, making every visit a positive experience. However, my interactions have been somewhat marred by a less-than-pleasant exchange with another staff member, a lady with glasses, whose customer service skills were lacking. Despite this hiccup, I was able to locate my receipt at home and eventually exchanged my screw on a subsequent visit. While the solution was found, it was an inconvenience to drive back due to one person's reluctance to provide service. Adding to the store's appeal is the ample parking available every time I visit, which is not something I take for granted. This convenience, along with their fair pricing, solidifies Ace Hardware as a practical and reliable destination for my hardware needs. I hope that moving forward, the store will reinforce the importance of a uniformly positive customer service experience, reflecting the high standards they've set in every other aspect of their business.
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December 2023 by Jessica H.
I placed an order for in-store pick up and received multiple phone calls of a rude lady, telling me it's ready for pick up. Come get it or we have to cancel your order because there is no space to keep my stuff due to the holidays. I completely understand but you could've gone about it a different way and not been so rude and keep calling and harassing me to pick up my order or you're gonna have to cancel i. After multiple phone calls, I told her cancel it I will never get anything again I would rather drive elsewhere.
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December 2023 by Jose Mendoza Soto
Well stocked, great customer service. It's good for a local job. Saves you a 20-minute trip to Home Depot.
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December 2023 by Rah Negus
Smh this store is very unprofessional unknowledgeable I drove all the way their after being told the item I wanted to purchase was their then when I get their the customer service was the worse ever the person at the counter was very inept and the other person stated we have one let me go find it then he came back and got on the computer oh we don't have it sir I don't want to finish the rest ?
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November 2023 by Rick Becerra
50% chance I find what I need.
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November 2023 by Mf F.
One of the ladys working here always goes out of her way to be disrespectful in her tone of voice /the way she talks ...one of the nice girl employees noticed this and promptly helped me , she was very polite and walked with me to find the item i was looking for. re. lake los angeles Ace true value hardware
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October 2023 by Darleen T.
I love that we have ace hardware in Lake Los Angeles. They always seem to have exactly what I need in a pinch and the prices are comparable to driving into town. The staff is always very knowledgeable and friendly to help with any questions I have.
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October 2023 by Edwin Metz
Service is very nice
