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July 2023 by S.M. Covell
They deliver my meds which is great cuz I dont drive
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May 2023 by Kelly Hawkins
Great service always has my psyc meds but only delivers to DHS 1 time a week
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August 2021 by Rob B.
I moved here from West Hollywood back in May & initially went to White Cross, but got really unprofessional sloppy service. It started when I went in to have my prescriptions transferred. First of all, they weren't allowing anyone inside, even with a mask, and there was no place in the shade or seating to wait. When they finally came out, I gave them my info & asked that they call me when they transfer was complete so I could let them know which ones to fill. I waited a week & called back & they said they'd been on file for 5 day. I gave them my refills & asked that they let me know when they could be picked up. I called back 3 days later & they said they'd been ready. I picked them up, again, outside & when I got home, no receipt. I called them & they said they don't generally provide receipts but they'd print one out for me to pick up. I went back the next month to pickup & got both receipts & upon review, they had overcharged me twice. They said they'd credit my credit card but called back & said I'd have to come back in for cash. Just really sloppy unprofessional employees. My partner had similar experiences. I've switched to Walgreen's Neighborhood pharmacy on Sunrise. My family owned drugstores for 70 years & we would never have lasted with that low of customer service.
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July 2021 by Donald Walker
Failed to consider patient's wellbeing over the dollars.
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March 2021 by Dana H.
The best Pharmacy ever! Great customer service, polite, respectful, and helpful. Available to answer questions. This is a pharmacy that will go the extra mile for their clients. So appreciated! Thank-you.
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March 2021 by Charles Mineo
Thank you White Cross for your efficient, friendly, and professional service you have provided to me over the last several years. It is so important to receive my medications on-time each month, and you never fail to do just that. And you do it with a smile. Thank You!
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March 2021 by Tonim Almaden
The best place to get your prescription: timely, efficient, service. Pharmacist and staff knowledgeable and provide personalized service beyond my expectation.
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March 2021 by vane varnel
Great service
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March 2021 by Sat M.
If I could give this place 0 stars I would! Without a doubt one of the worst pharmacies I've ever encountered. I called to try and have my prescriptions transferred to another pharmacy and the man on the phone gave me such a hard time. Horrible customer service!! Save your time and just go somewhere else! Why be in this profession if you're going to hassle your customer. You're in CUSTOMER SERVICE!
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February 2021 by O. Galvan
I have been using White Cross Pharmacy going on 5 years now, and I am extremely pleased with them. I receive my monthly prescription by mail, like clock work. Never, ever had one issue with them. Nothing but exceptional service from the whole team! I recommend White Cross to everyone who needs a reliable, trustworthy pharmacy who treat you with respect & dignity. Thank you, White Cross team!
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January 2021 by Ray M.
I have always received excellent service at this pharmacy. The staff is polite professional and everything is on time. The owner saw me pull up one day -I didn't even have to get out of my car. Hook my card, went inside and brought back my prescription. He even gave me a couple of N95 masks! This is what a pharmacy should be!
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October 2020 by Timothy McClenaghan
i have used this pharmacy for 5 years, and find their service impeccable. If a mistake is made (rarely happens), it is quickly rectified. They are providing free masks to customers. That is just superior service.
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October 2020 by Edward P. O.
I have been getting my H.I.V. meds here for about 4 years. They do A.D.A.P (Aids Drug Assistance program). I wish I lived closer they would do all my meds. I'm in Mead Valley just a little to far for anything, but my H.I.V. meds. My local pharmacy does not do A.D.A.P. Thanks to Walgreens I have 2 phmaracy which is dangerous. My other meds would be considered out of area.
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August 2020 by Wesley R.
We have been with White Cross Pharmacy for several years. It's the best pharmacy for our family. Medications have always been delivered the day they were promised and no delivery fee. They have a great staff which is always helpful with any questions you may have. Also if needed, the Pharmacist is available to answer any questions. I have lived in Palm Springs my entire life and if any of you remember our wonderful local pharmacy Ramon Drugs on Indian Avenue, White Cross Pharmacy is so much like it. You can feel confident in their concerns regarding your medications. So, a five star rating goes to White Cross Pharmacy. Sincerely, Kathy Ross, Wes Ross, and Caulin Ross.
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June 2020 by Derrick R.
I have been using White Cross for a few years now. Once I set up my meds I needed with them they always have them delivered to my office without fail. It's such a relief not to have to call every week to ask for meds and why some might be missing, which is what I had to do in the past with other pharmacies. I'd also like to thank Cathrine and Sandra for being so on top of things. I highly recommend this pharmacy !!
