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December 2023 by RAY GARCIA
Got My COVID Booster Shot! Painless!
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July 2023 by Craig Williams
This pharmacy is the worst. I moved all of my prescriptions here almost 5 years ago and have them set up to be filled every 90 days, so in theory I should only have to visit the pharmacy four times a year for my regular medications. In that five years I have not once shown up to all of the prescriptions filled and ready to go. It typically requires multiple trips over multiple days to get everything, with it being a guessing game whether the pharmacy is even open.Do better, Walgreens.
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June 2023 by Google user
This pharmacy is the worst. I moved all of my prescriptions here almost 5 years ago and have them set up to be filled every 90 days, so in theory I should only have to visit the pharmacy four times a year for my regular medications. In that five years I have not once shown up to all of the prescriptions filled and ready to go. It typically requires multiple trips over multiple days to get everything, with it being a guessing game whether the pharmacy is even open. Do better, Walgreens.
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May 2023 by Steve R.
I have been filling my many prescriptions at the same Walgreens since they opened 7 or 8 years ago...possibly more? Although I have had some problems who hasn't? They used to have a Pharmacist named Ryan and I would get a call from him or other person at the store about my prescription information that showed they really cared about me. Now they are very very busy especially since COVID & other crazy sicknesses. I need to be more patient and let some things just go, no one is perfect especially ME!!!!
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May 2023 by Richard Renn
The Pharmacy in this particular Walgreens is a nightmare. Tried a few times and always had terrible experience. Long lines, inexperienced pharmacists, vaccination refrigeration broken... and today's problem was the computer system down. Never again for me.
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April 2023 by Quintin E.
Stopped in to this local Palm Springs Walgreens recently for some miscellaneous things and ran into my friend Jim who works here who I haven't seen in almost ten years!! It really made my day and my experience that much better.The super clerk on the floor was stocking away and helped me at the drop of a hat when I asked her a question. And the service at checkout came with nothing but smiles and promptness.It's a very bright and welcome location. I can't truly speak to the pharmacy personally, but my friend Art who I came in with used to get prescriptions here filled. He has come in for boosters and shots and it's been a smooth process though a wait for sure - even with an appointment.Due to a lack of staff in the pharmacy department it seems they get overwhelmed very often and unfortunately miss the mark, but they do try to keep up! As the brother of a pharmacy assistant + someone who gets prescriptions filled monthly I know it takes a lot even with a bigger staff to back you, but this Walgreen's does it ragtag style filling those orders.There wasn't much of a line when I walked by, but it did start to slowly build... Hopefully they can improve with time in pharmacy.Easy parking like you'd expect at any location as far as getting in and out of Walgreens itself, and being on the corner of 111 aka Palm Canyon Drive and Farrell Drive definitely helps (not a crazy traffic area most of the time).
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December 2022 by Sherri K.
My husband and I went to get our bivalent booster at a Walgreenstoday. The online appointment process was super-easy and I loved the fact that they offered an opportunity to book an Uber to and fro. Okay, that's the end of my loving the experience!We got there a few minutes early. There was no clear signage about where we should go to get the shots, so we waited in line. That took about 15 minutes. They asked us to present our previous records (fine) and told us to get a seat. We sat and sat. After about 40 minutes, I got a text and email from Walgreens telling me that my vax record was available on their app. What????? I went up to ask and the staff (obviously no system in place for what they were supposed to do) told me that I must not have submitted my paperwork. I pointed out that they had it. About 5 minutes later, my husband was called to get his shot. About 5 minutes after that, he told me that the pharmacist was ready to give me my vax. It took her awhile to figure out what the issue was with my paperwork (she seemed appalled at the issues), but after another 5 minutes or so, administered my shot.So, how in the world would I get a text telling me that my vaccination was done and how in the world can I trust that they gave me the right shots? It was a completely shocking experience. I'm normally extremely laid back, but this probably one of the worst service experiences I've ever had. I don't think it's the fault of the staff--it's an issue of Walgreens not having a system in place.CVS has its issues, but are very organized for vaccinations. If you have a choice, go there.
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November 2022 by Kindra's P.
Needed a transfer from one insurance carrier to another for an imperative prescription. Pharmacy Representative took my information and never reached back, as promised. Found that the request for approval was never placed with the doctor. Therefore, the prescription was now four days overdue. In-person attendant then said she could not find me in their system, at all. After finding my information, required a member # that I did not have on hand to move forward with contacting the doctor. Upon calling the next day, the Pharmacy Representative answering the phone was unbelievably rude and short. Using one word answers, cutting me off mid-sentence in an extremely unprofessional and unhelpful manner. If you need professional assistance in a timely manner, I would steer clear of this Walgreens.
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June 2022 by Renee G.
I had a great experience with this pharmacy. Janet located a medication at a different store and even picked it up for me to allow me only one pick up site for all of my medications. Thank you so much!!
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May 2022 by Kitty M.
This place is a nightmare. You can't get them on the phone. They are often randomly closed. They hang up on you. Get your prescriptions elsewhere.
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April 2022 by Jeffrey Miner
Walgreens in San Francisco is such a joy. This one shocked me with how slow it was. I scheduled a vaccination appointment online for 11:40am on a Friday, and I wasn’t called until after 1pm. That’s almost an hour and a half. What’s the point of appointment scheduling if that’s how it’s going to operate? They should at least give you a warning or heads up online about SUPER LONG wait times. Kind of mind-blowing… at least I got my vaccine in the end. Only saving grace.
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April 2022 by George “Joy” R
Is been closed for a wile I can't get my prescription ,they send me to another walgreens and is the same closed , is been almost a month and still closed . Very disappointing .
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April 2022 by Cinthya Rodriguez
It used to be a great pharmacy...but now they don't have medications ready when they are supposed to...there is always a problem between faxing for a prescription and doctors communication...
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March 2022 by Jack N.
Worst pharmacy I've worked with. Unable to communicate with pharmacy at most times, poor & inconsistent communication otherwise. False information on Rx refills texted to me. Pharmacy randomly closes for one to several days without notification. Fails to fill Rxs in timely fashion.
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February 2022 by Paul R.
Avoid this pharmacy at all costs. Closed half the week, it takes 45 minutes to get someone on the phone, and they cancel orders without notice for no reason.
