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March 2024 by Hiland Hoiland
Post master was polite and courteous. Pleasant experience!
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January 2024 by Sean Christopher
Sent a package for overnight it never got there!Lines to long, and not enough postal clearks.
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January 2024 by scott clark
Yhe most mismanaged Post Office I have been in. Many of the people who work there are rude and avoid doing more than the bare minimum required of them. My most recent issue, With a line at the ring doorbell window I went to the teller window who had NO line or anyone behind me. I was told I had to go wait at the door where someone was dealing with a big issue that was taking a long time creating a line there. THIS P.O. IS BROKEN. The manager should be replaced and lets see if things improve.
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December 2023 by Aliscia Scheinrock
David Castro who does Route S1, is extraordinary. He goes above and beyond and is very helpful, and patient.
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December 2023 by Robert Morrison
Worst service ever. Stood in line for 20 minutes. Got to window with a black woman who was rude. Black people wonder why we don’t respect?
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December 2023 by Beau !
You know it's no wonder this place has bad reviews. People there are terrible. This woman. Sonia was so rude this morning to me. They'll charge $18 for a shipping label. Provide you the box but they won't give you a piece of tape to tape the box up that I forgot to bring with me just in case they didn't have tape available after $18 you think they would just provide it so she said we sell it there on the wall. Right. I did use that tape one way or another but I didn't buy it lol. She was so snippy and rude when she was doing this like terrible customer service. Terrible place.. Not another option. I sell for eBay. I'm definitely not going to use USPS. Moving forward I'm going to stick with UPS or FedEx
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December 2023 by chris py
Worest place EVER !more like 0 stars i'd it was an optiontion.... 2 works and 21 customers? UNEXCEPTABLE....then 1 worker was availble... and she said ok i going to lunch???
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December 2023 by Steven Saunders
This is the best Post Office I've ever been in. Everyone is so friendly and helpful. I went for a passport photo and the representative helped me through the whole passport process. I've gone multiple times since over the last two months and have had nothing but good service. Lines are usually short. Keep up the good service!Edit: Nov 30, 2023 - back for another visit and I stand by my comments - they helped me track down an express package delivered to my short term rental mailbox I had no access to. The mail carrier even stopped after hours to deliver it to my door! Still very friendly and extremely helpful!
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October 2023 by Linda Valdes
I made an appointment for a passport. The lady in charge was not in, and I was told to come back in 30 min.She then rejected the passport photo I had brought in and took another one for a fee. (I have used my photo in the meantime to get another passport without an issue.)She also told me to hold on to my original naturalization certificate, because the notarized copy was sufficient. Turns out it wasn’t, which caused a huge delay and lots of stress as a result.I do expect a passport office worker to give reliable advice, which I unfortunately did not get here.
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September 2023 by Abraham G.
We use this post office when we are in town, and it is GREAT. Don't listen to the whiners! This facility serves a wide array of clientele, from the over-privileged to the unsheltered, and EVERYONE receives excellent treatment and consideration. Naturally, they get busy at times, and all USPS facilities are having a challenge attracting and retaining personnel. Further, some times of year (and month and day of the week, etc.) can be busier than others. HOWEVER, we have only had EXCELLENT experiences here, and my hat is off to the window and other staff who work so tirelessly and diligently to serve all of us. Thank you, USPS workers, ESPECIALLY the ones at the USPS facility at 333 S Sunrise in Palm Springs!
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August 2023 by Ryan N.
Most post offices run pretty smooth and everything seems simple. Unfortunately the Palm Springs post office is just a mess. The staff is rude, they lose everything, they are way understaffed. It's just sad that they can't get their stuff together.
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August 2023 by Jason H.
Where's the zero? This place, like most postal services, is horrible. I took two boxes in to ship. I needed one strip of tape. One. I had my addresses in hand and wanted to send them priority mail. He asked me to step out of line and buy a roll of tape and write the addresses on the boxes. The thing is, with priority mail. You have to write the address in the computer anyway, so I hadn't bothered to write an address that I knew they would put a label over. However, he was very upset that I hadn't written the address and told me I would have to start over. Which I have. At the UPS store.
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August 2023 by Armida PEDRIN
Worst customer service!! 20 people in line and 3 clerks. Then 1 decide to close window and when I finally got my turn she tells me "I don't do cash".What is up with with that?? Why do we have a Postmaster.Very unhappy customerArmida Pedrin
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July 2023 by Beck R.
Beautiful location. Clean and spacious on the inside. I was the 8th person In line, there were only two clerks around lunchtime, and I was still out in 16 mins. It was my first time here but I will use this USPS again for sure.
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July 2023 by Justin K.
THEY LOCK THE DOORS AT 7PM!!!!! What the actual fuck!!!!! What kind of bullshit is this!
