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March 2024 by Alexis Semenko
The most disrespectful staff I’ve ever experienced. Don’t waste your time here.
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November 2023 by Mel Powell
I have a P.O. Box here, and this location has the most delightful staff! They are friendly and efficient, and MUCH less wait time than the main Palm Springs Postal location.This is the problem... There has been a sign posted on the door that the P.O. box lobby is now only accessible Mon.-Fri. from 8:30am-5:30pm, and CLOSED on Sat. and Sun.!?I work M-F 8:30-5:30.How am I supposed to get my mail?Now I am paying for a P.O. box that you are not allowing me to access. You changed the terms without any notice, and that is not right.
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August 2023 by Hannah Stuckart
Everyone is always super friendly! Fav USPS in Palm Springs
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January 2023 by Mike Tabasco
No one dare ever answer the phone at this terrible facility. Mail keeps getting sent to wrong address although properly addressed. Have to keep filing complaints with the 1-800 number -- who then directs me back to the 760 number which is never picked up.
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January 2023 by surf buz
Awful.
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December 2022 by P Cee
This really isn't a proper post office branch. It's like a blue drop box, only indoors, along with a few PO Boxes and a service counter that will simply never, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, EVER have or offer the thing that you need or want.They have been out of stamps FOR A WEEK. AT CHRISTMASTIME. Not just certain kinds. All of them. International stamps, postcard stamps, you name it. The post office. OUT. OF. STAMPS. This should provide a very vivid illustration of just how useless this place is to visit. Coming here will not only NOT save you time or be convenient, it will waste your time, because after you waste your time coming here, you have to go to the main post office on Sunrise and wait for an hour to buy stamps or send a package behind 20+ people in line, while the one available employee at THAT location moves as slow as a glacier.
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July 2022 by Jim Renegar
This USPS office seems to be run by the most burnt out staff. Very unfriendly and reminds me of what a post office would be like in Russia.
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January 2022 by Ian F.
The staff at this facility are illegally requiring additional verifications to obtain a PO BOX. I once had a box at this location and I actually recorded the obese Mexican guy that's always at the front desk. He kept asking me for more documents and I told him I am only required to provide 2 as per the form to apply for the box. He continued to stonewall and once I held up my phone and showed him I got it all on video he immediately issued me a box with two keys. Scandalous to say the least.
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July 2021 by john colombo
I think this small branch post office is well worth the visit even tho a new main post office just opened up the street. Most associates here, especially Kevin , greet you by name and make you feel at home.Happy that shower curtain has been taken down !!!
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March 2021 by Daniel Kettering
Took package to this location to go out to china, a returned ebay purchase we've all been there. To get refund, items must be returned so i specifically asked for help with tracking the package making sure it had everything it needed. Box vanishes i go to location, older bald dude condescendingly slips a paper across the desk to me says "call 1800 number, next please".Tracking is 100% pointless for my specific purchase, after it leaves the us, as told by USPS 1 800 number.So what did i pay $30 for?! Why do i have a tracking number provided, when there is no tracking in or outside the US?! Nothing can be done box missing, and seller told ebay i didn't return it. Then ebay ruled in favor of no refund within 5 minutes of opening the case...theie review is next.
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October 2020 by David Cleary
They've got a strange plastic curtain (shower curtain-like) hanging from the ceiling during COVID-19 which could only serve to spread germs when reaching under and touching it in the same spot as other customers.
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September 2020 by Carl L.
Super nice and friendly service. Actually surprised me how nice the postal service guy was. Took care of my shipping needs quick and easy.
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July 2020 by tom romig
Very slow service.....I will avoid this place!
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May 2020 by Margaret Porter
A nice small post office. Some employees more helpful then others. Don’t have to wait long pretty fast service. I like it.
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April 2020 by Lisa Weaver
Today while standing outside the Postal Lobby in line practicing social distancing the clerk came out and locked the door! I was already in the post office and needed to mail something else. I was outside in the lobby because I was practicing social distancing. He was plain rude! Very disappointed in a time like this, I was mailing Tylenol to my Mom in Michigan who can’t leave the house. I was shocked to be treated so poorly.
