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March 2024 by Alejandra Ortega
Worst service ever! Just one person with limited movility when we arrived. After 5 min. waiting in line a second person arrived and took my order while setting up something. Zero eye contact or any attempt to understand my order. Didn't give me a receipt and send to the other side of the counter. The lady there gave us a lemonade that did not look like the red product pictured and I never received my scone that I paid for. Just took our money and gave us whatever. Ralph's Store and Starbucks never again!
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January 2024 by Chaz H
I found the prices as compared to Albertson's (just across the street) are much higher, and they force you to "self checkout". No one is there to service you through the normal checkout line. Higher prices without service does not make sense to me. Lastly, I have found the fruits and vegetables are much fresher.
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January 2024 by Scott Ogden
Starbucks is always a good enjoyable stop in the day. It has become more expensive but there are specials on Tuesdays and Thursdays that can help out your wallet quite a bit so if you plan a little bit then you can save if you're a stop every single day in the morning then you're going to have a least of $30 a week habit and for coffee that's quite a bit especially when I can buy Starbucks Brew it at home and take it with me and I'm sure that Starbucks doesn't mind how you use their coffee as long as you are using their brand
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January 2024 by Sue Curran
Drive through for lattes and breakfast sandwiches. Food is good lattes are excellent. Service is friendly and efficient.
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January 2024 by James Green
Very clean but very busy
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December 2023 by Jack Brown
This is an in-store location at a Ralph's grocery. The service was kind and as fast as possible though slow considering there were only two employees, a line of customers and online orders to fulfill. This was 8:30am, so maybe this is a peak time.
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December 2023 by Pat Hamilton
Excellent customer service and great drinks and food.
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December 2023 by John Q Public
I still don't know what a Starbucks is
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December 2023 by steve gonzales
The coffee weak and the drink didn't taste
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November 2023 by Donna Roche
Nice patio, typical Starbucks vibe. Enjoyed our snack and coffee. Dog friendly.
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November 2023 by Argola Russell
Ordered on app before entering the store. Did quick shopping and grabbed coffee and home to see end of
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November 2023 by Joshua Corr
It's Starbucks. Don't get caught in there busy
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November 2023 by Marjie Davis
Always a great experience at Starbucks. From the service to the food and drinks.
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November 2023 by Jackie C.
I often go to Ralph's in the Smoketree area whenever I work in Palm Springs. I really like that adorable store, all neat and tidy. However, on Thursday, when an elderly customer accidentally, yes, of course it was a horrid accident, but a complete accident none the less, knocked over a champagne display and all the champagne bottles came crashing down, a few of the employees had a terrible and disgruntled look on their faces when they actually had to "move', you know, like "work", and clean it up. No one came to her aid, no one asked if she was ok, at least while I was there, all they did was make her feel more horrible than she already felt. She apologized at least ten times, but I did not see anyone even going over to talk to her. Just a bunch of glancing-at-each-other angry looks among the employees. . Sorry you all had to actually "move and work and actually clean something up"!. One question for all of you, have you never made a mistake in your life?Very disappointed at your employees. Someone needs to conduct a refresher course "seminar" on how to be a tad more courteous. I know some of the customers can be horrid, as I, too, work at the receiving end of customers, but this was a terrible accident caused by an elderly woman. If they treated my mother that way, I would have stepped in and said something. I should have anyway. I felt so bad for her.
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October 2023 by Rob W.
Usually I shop at Vons but sometimes do go to Ralphs. When I do, it's almost always the Sunrise/Ramon location. That store is just brighter and cleaner and has wider aisles than this Smoketree location. I was at the hardware store in the plaza, so I decided to use this location. At checkout, apparently a customer in front of me had a problem. Just as I came up to the checkout, they were moving another customer who just purchasing only alcohol over to another line. As I thought about as I waited, I figured out he must have already been waiting for some time for them to move him. After I have everything on the belt and stand there waiting and waiting and waiting, the cashier is sending people coming up behind me to other registers. I keep watching those people, one with a very large order, finished, paid and on their way and this is despite them having to wait in lines because the cashier was directing people away from her register. If she had only told me before I unloaded my cart, I too could have been finished and my on my way. I had too much to easily move, but at some point someone should have said, you've waited long enough, let's move you and open another register so you don't have to wait in line again. Finally, I left the stuff sitting on the counter and left. In my 57 years on this earth, I have never done that before. That should say something about how long I waited today.