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October 2023 by Pine Runner
Serviced on my car at Yousef's several times over the years. Albert the service advisor was great and techs could fix any problem I brought in. I returned a couple times this year and no Albert, the service was barely acceptable and more expensive than other providers.Services: Steering & suspension repair
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October 2023 by Zeke Mătăsăreanu
Literally they tried to actually rob me. So my truck developed a coolant leak that was coming from intake manifold which has aluminum coolant lines connected on it. Only thing that was leaking was the intake manifold. They quoted me $2,600 to change intake manifold which was leaking but also Water Pump was supposedly leaking too. I verified it WAS NOT leaking and saved myself $2,000 dollars when I did the job myself (and didn’t replace water pump) it was perfectly fine. Stay away from these scam artists.Another time I brought my mom’s car here and they quoted us $1,000 dollars to change 4 struts to stop the clunking noise we were hearing. We took it to another mechanic and he left the struts alone and only replaced both front lower control arms and we saved $400 dollars.Yousef Service Center is an absolute joke and you better believe we will never be coming back.
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September 2023 by Chase Book
Took my car here a year ago to get my brakes replaced. The technician never offered me a price range for the quote until after the work was completed however I was busy that day and they were able to take my car in so I let it slide. Come now a year later and my brakes are once again shot. I call in to see what they could do as there is no way new brakes and new pads should have gone bad with just 10k miles of use. They tell me the warranty of 12k only last a year and it had been 1 year and almost 2 months since take my car in. I asked the man on the phone if my brakes should have gone bad in a year and he avoided the question because I know new brakes should never brake down in 10k miles. NEVER USE THEIR SERVICES FOR CAR REPAIRS! take your business elsewhere seems like malpractices for their car repairs!Service: Auto brake replacement
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May 2023 by ZEPRAT GERNODT (ZEPRATGERNODT)
If you're in the area, then you must come here for Smog and other auto services.Don't forget to look for the online smog coupon. Not all cars will qualify.
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April 2023 by Dianna Serna-Sierra
Best choice we ever made. Our XB got a new engine and the mechanics were and are trustworthy. Finally, a shop we know we won't get swindled. 5 stars ?
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April 2023 by Victor Rubin
Went for a smog check. Waited 45 minutes and left. Not informed about the wait when I checked in.
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March 2023 by Peter Johnson
I stopped in for gas 15 minutes before closing time. Told the owner I wanted gas on my credit and the pump number. He told me I would have to wait 3 minutes while he did his daily accounting or sales totals. I said and waited 3 minutes as he counted money, filled out a checklist form, checked the vault, computer, printed pages and more. After about 3 minutes of waiting, I asked if I could buy gas now.He impatiently said that he told me I would have to wait 4 minutes. I responded that I have been waiting, and need to get to work. He told me to go somewhere else if I could not wait. I told him that I would have to leave. I asked if he was the owner? He stated that he is the owner. I told him that making a customer wait while he does his admin work is not good customer service. He told me to go away, so I did after wasting 5 minutes at his gas station. Not a pleasant experience here. He obviously did not want my business. Mobil oil may need to update their professional courtesy training here.
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December 2022 by Michelle Birchfield
I was driving late night from CA to AZ car started making noise. I found this place they were soooo friendly and checked everything. Marcos and his team were very honest and fair. They even added oil no charge just because it was low. If I lived here I would make sure everyone knew about this place. Amazing ❤️
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November 2022 by Tom Rehrs
BAD BAD BAD BAD - everything other then an oil change was bad. be careful they really are bad at diagnosing problems. be very careful they get it wrong almost every timeService: Steering & suspension repair
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July 2022 by manuel lopez
Came here for a quick vehicle inspection for Uber. They were very fast and straight to the point. Didn’t take long. Good job guys!
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May 2022 by Yoshi Kono
Truly the nicest and most trustworthy staff you could ever ask for. Cannot recommend them enough.
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April 2022 by Ben C.
These guys were so AMAZING and kind to me when I needed to have something checked out on my car. This after having a terrible experience at the Shell down the street. The guys at this Mobil service center absolutely made my day with their kindness and experience. Highly recommend!
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April 2022 by Jack M.
If you go there for a smog test and present the $36 coupon you find online, you should be aware that they will still add $12 for a smog certificate and $2 for transmission. So, it ends up being $50 anyway.
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March 2022 by Jim Goodin
Albert and the guys were great!Had an Uber Inspection done and was in and out in no time!
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February 2022 by Jeanette C.
Didn't even get a chance to use the smog services. Their customer service agent Fernanda Was HORRIBLE! Hung up the phone 6 times when I was asking for the hours. Then I went into the store to talk to the owner and still so RUDE. I don't understand how they have someone there that is so horrible at customer service. I wanted to talk to the owner but she wouldn't let me. If you own this location you should think twice about having her work there.
