-
February 2024 by Mecaela Rios
I went through the car wash had a horrible experience didn’t even clean my car, went back to try to get a refund The old white lady cashiering was absolutely rude! After she acted completely unprofessional with a customer. She states that I am banned from ever doing car washes there, and then took a photo of my vehicle. As long as she’s there, I will not be a customer there. She needs Jesus in her life. God bless her, and if a “Manager” so happens to see this I know you have got at least one complaint about her! (She claimed to be the manager) so owner needs new manager
-
February 2024 by Ralph USSSA
I purchased the car wash and asked for a re wash because didn’t clean my truck in some areas. Older lady with glasses started yelling at me. I will never return to this location ever again but as in these reviews this is not the first time she has done this. I called and asked for manager name and she hung up on me. Very rude lady and has no business being a cashier. I always come to shell but after this experience I will not be back again!!
-
February 2024 by Frank W.
They need to higher someone with better customer service skills. Sat in a parking spot for 10min and was asked to leave. We were going to buy candy and drinks and watch 1 plane land. Complained that I took one of the eight empty parking spots.
-
December 2023 by bah sha
After purchasing full tank of gas I also purchased car wash. System did malfunction and did not dry my car. Talk to cashier older lady extremely rude and told me go dry yourself. Ask for owner name and number or any other contact she refuses to provide. Time 10.30 am on 12/10/2023.i hope get respond and results. Thank you
-
December 2023 by Jaime P.
The rise of the machines is not Sci-Fi anymore, Pump are not working and has to go inside, cachier couldn't charge me for gas, old blonde lady didn't know the prices and the gas is charge by gallons + if is full tank; she was to old for that job to figure out, I suggest 13 gallons, she couldn't charger... instead and attitude?! I ask for her name; she said Funny... I highly recommend to avoid this location, worse service ever, is one of those places people just show up but have zero idea of customer service as Shell is been known... If you looking for smart attitude and a lack of intention common sense.
-
October 2023 by Hasanain Altayyar
The best price gas station
-
October 2023 by Joshua Barnes
The car wash is a good deal, but it’s filthy and needs to be cleaned. It should not be allowed to fall into a state that resembles the NY subway system.
-
September 2023 by J B.
Unless you are pushing your vehicle, this station should never be an option. It is currently $1.10 PER GALLON MORE EXPENSIVE than what I just paid for premium unleaded in Rancho Mirage.
-
September 2023 by Leigh G.
Wish I could give them a "ZERO" for style of management and customer service. I go there often to get my car washed because it is quick and convenient but there is ALWAYS something not working with the car wash - either it is out of soap, or the sprayers are clogged, or the device only sprays wax on half your car so I finally decide to go inside and tell the guy behind the counter that their machine is out of soap and that something is always broken and instead of answering, "Gee, I'm sorry, let me check that and let you run your car through again" No, his answer was, "So why you keep coming back - why you no go somewhere else?" Those were his exact words. And you can believe I will go somewhere else. I guess you have to be Rude, entitled, nasty, and unhappy to work there. Nobody should patronize this place.
-
August 2023 by David McCormick
Their prices on GasBuddy were wrong. GasBuddy showed $4.29 a gallon, one of the lowest places. I went there and the price was $5.29! I updated the price on GasBuddy, but it only showed the corrected price when logged in through my GasBuddy account. This seems to be a scam since this Shell offers discounts through the GasBuddy program.
-
July 2023 by Natividad Teran
The cashier here is extremely rude. I didn’t manage to take a photo of her vehicle. I simply asked if she could put $40 on number one and she yell can you wait can’t you see I am doing something. She was texting on her phone I saw her on the messages screen. I did not appreciate being disrespected like that so I simply walked away. As I am walking away she stated you Mexican people don’t have any manners or patience. I stated I simply don’t appreciate being disrespected and did not mind whatever else she was saying as I left. She is an older white woman with blonde hair and glasses. She saw me taking photos and shut down the gas station. Her vehicle is blue but I would steer clear of this gas station if you want to keep your sanity.
-
July 2023 by Maria Brooks
Quick stop so my granddaughter could use the restroom and this cashier pushed the restroom door forcing me in the bathroom which also pushed my granddaughter to the floor. I tried to push the door open and this cashier pushed the door back on us again even harder. I was frightened thinking she was trying to lock us. I then shouted what are you doing? The cashier “Von” or at least that is what she told police. She then screamed at me saying she should have not even let me in the store. I’m hoping she was not acting racially towards myself or grandchild but her behavior this day was completely unprovoked and unreasonable.
-
July 2023 by QFIX APPLIANCE REPAIR
Convenient location. Everything is clean and well maintained. Prices are reasonable ??
-
May 2023 by Corbin Wilkinson
Staff is incredibly rude. I’ll take my business elsewhere.
-
April 2023 by Lucy H.
Walked in to use the restroom and the woman at the register - old lady with white hair - yelled at me and called me rude for knocking on the bathroom door. She then told me she was going to call the POLICE ON ME and to "leave now, get out." Whoever owns this shell may need to hire another part time worker who can actually treat customers with respect. I didn't even fill up because her nasty ass rolled her eyes at me. KAREN ALERT.
