-
September 2024 by William G.
New Windshield
-
September 2024 by Michael Hayes
Professional excellent place well managed friendly staff.
-
August 2024 by Jeff Li
They were helpful with providing free service on crash wrappings for my windows.
-
June 2024 by Rex Burnett
Punctual polite, and positive result
-
June 2024 by Aimee
I never received a survey and want to make sure my technician gets the credit he deserves. MY TECHNICIAN WAS OSCAR. HE WAS ON TIME , HE WAS FRIENDLY . HE ANSWERED ALL MY QUESTIONS AND NEVER ONCE SEEMED ANNOYED BY THEM .HE DID A GREAT JOB. . IT WAS A VERY PLEASANT EXPERIENCE .
-
May 2024 by Bob Lombardo
Only went because of insurance. The women at the front desk need to be a little more pleasant. Sorry if my business bothered you!
Technician was very good, tho I felt he wanted me to tip him?
-
May 2024 by Michael Pittman
Marco did an excellent job in filling a chip. On time and professional.
-
May 2024 by Heather
Came here for a replacement windshield in a truck. They were polite, fast and the windshield held up. They forget to call us when it was done but we checked in and it was fine.
-
May 2024 by Kevin Hackworth
I can’t even get someone on the phone to give me a quote.
-
April 2024 by jimjbullock
Ok. I’m all down about someone having a bad day but… I’ve used Safelight back in 2015. Was living in St George Utah at the time. The work was impeccable and so naturally I wanted to use Safelight again when my windshield needed to be replaced last summer. I waited ALL DAY for this “repair man” to show up. It was a hot day and I live in a gated Mobil home community. I had called several times to make sure he knew how to get into the community. Finally he called, giving me attitude about how he couldn’t find my address and threatening to leave. I told him to stay put and I’d be right there. His attitude sucked from that moment on. I even offered him cool water after he’d supposedly “fixed” my windshield. After he left upon inspecting of his work I noticed that he’d gotten grease all on the headliner and Apillers of my car. The clips for the shield have never popped back into place. I noticed that the windshield wipers world fall off if I lifted them to clean the windshield. Just last week I too my Lincoln to the
Dealership for its tuneup all to find out that the clips were broken by my Safelight repairman.
I will not be using Safelight in the future.
Too bad Safelight, you lost a faithful costumer.
-
April 2024 by Jaime
I had my 1992 Honda Civic towed to Safelite Palm Springs only to be told that they didn't have the window. I had to use another tow from AAA to get back home. Later I was able to book a mobile appointment only to have the tech tell me he wasn't able to install the window by himself and would have to reschedule when he could have another tech. If they could do it. He did give me a couple numbers to ships that might do it. I called. They didn't do windshields. I ended up calling JSS Glass in Cat City. They met me in Yucca Valley and one man had it done in 20 minutes for practically half the price. Horrible service and customer service or lack of it from Safelite. Could never talk to a human. Shop around folks.
-
April 2024 by JOHN WOOLLEY
Lots of complaints always running late will not use them again and don't recommend them.
-
March 2024 by Emma Rainford
My partner and I were holidaying in California over from Aus and we had managed to shatter the windscreen on the jeep we were renting. We were both extremely stressed and upset about it however when we came here the guys were so genuinely nice and made us feel so much better about the situation, let us use the wifi and even recommended good places to eat while we waited. The repair was finished before we even finished eating and the whole process was so easy and we were able to be on our way to our next destination straight away. Thanks to the guys here we were able to enjoy the rest of our holiday ?
-
March 2024 by David Nejdl
Excellent customer service. Vehicle was ready prior to the estimated time given at check in.4th appointment with safeliteEach time I have left completely satisfied with the service. Safelite should have training classes for other customer service industry organizationsTruly an organization that has customer service as a priority!
-
March 2024 by Haven Skys
Great Job! Thanks for the repair. Fast and reliable.
