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April 2024 by Joe C.
Every hot wheels box that comes out to the floor has already been pillaged through by employees
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February 2024 by George Harvey
Possibly the worst attitude and customer service experience in a grocery store in my life.As a 76 year old man I sometimes need fast access to the bathroom. Today was such a day.The bathroom in Ralph’s is in the back corner and has a combination lock. I asked at the Pharmacy next to the bathroom but they refused to give me the combination and sent me all the way to the front of the store to ask. Eventually the produce guy took pity on me and gave me the combination, just in time.After attending to my needs I stopped again at the Pharmacy to ask why they wouldn’t give me the combination. Having just come from church I was dressed in my Sunday best and didn’t look at all like a habitue of the street. The Pharmacist said “we don’t like to be interrupted”.This is the best definition of poor service and a bad attitude I think I’ve ever seen. Too bad it negatively colors the rest of my experience in this store.
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February 2024 by George H.
Possibly the worst attitude and customer service I've ever experienced in a grocery store. As a 76 year old man I sometimes need fast access to a bathroom. When I was shopping in Ralph's today it was such a day. The bathroom is in the back near the pharmacy, and has a combination lock. I asked at the pharmacy but they refused to give me the combination and sent me to the front of the store. The produce guy took pity on me and gave me the combination, just in time. After attending to my needs I stopped again at the pharmacy and asked why they wouldn't give me the door code. I'd just gotten out of church and was dressed in my Sunday best so I couldn't be mistaken for someone living on the street. The Pharmacist said " we don't like to be interrupted". That one sentence is the best definition of poor service and a bad attitude I've ever seen.
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February 2024 by Kali Kaczke
Won’t give bathroom code to paying customer that urgently needed to use the restroom
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February 2024 by samuel cervantes
Rude staff, wasn't very helpful chicken tenders from the service deli also indercooked
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February 2024 by Donald Peck
Typical larger chain grocery store with competitive prices. For the most part, the fresh fruit and vegetables looked fresh and had an appealing look. Nicely displayed and clean. Staff was friendly and helpful. Fresh meats and sea food were appealing to the eye. Ample amount of real checkers at the register and self check is available.
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January 2024 by tim kelley
Busy place
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January 2024 by Travis Kerber
This is my favorite Ralph’s, worth the higher prices.
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December 2023 by Roberto James
Not a single register open with a human! Everything is self-serve with a single guy helping 8 registers that are full. Ridiculous that Ralphs is forcing all customers to scan and bag their own groceries. Why don't you give us a discount for doing all your work???
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December 2023 by Dave Masone
Omg the best experience in a supermarket ever
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December 2023 by Brian H.
Last minute Thanksgiving. Store open in the usual business hour until 10pm on Thanksgiving Day. I want to get some things I need while visiting Palm Springs. I glad the business is open.
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November 2023 by James R.
Not the best pharmacy in Palm Springs. I went to pick up my spouses Paxlovid on Wed. 11/15/23. My spouse has been using this pharmacy for some time and has insurance. I was told the out of pocket cost would be $1400.00. At that point he called his insurance company. They suggested having it transferred to CVS the preferred pharmacy. I drove to CVS and it was ready with a cost of zero dollars. They stated the drug is free to everyone. I spoke to the lead pharmacist today 11/17/23. He stated someone must have put it through without the insurance. I didn't get an apology or anything at all. I didn't appreciate having to drive to CVS in the dark plus a thunderstorm and rain. Ralphs Kroger pharmacy you have just lost another customer.
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November 2023 by Anastasia C.
Absolutely terrible manager guy with beard! Never got such a terrible customer service. He send me with return to the line , he has bad attitude not listening. And yeah when I arrived to the reception he was rudely doing something else and pretending not noticing that someone is here. Please fire this guy he doesn't deserve this position at the store. When I was on checkout he was rudely interrupting his employee when she was helping me with self checkout. I guess Kroger is not hiring anymore good people.
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October 2023 by Robert N.
Overpriced on a lot of items (basics), and a pharmacy that went downhill in service and attitude very recently.
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September 2023 by Donald W.
Great selection. Beautiful produce. Yummy bakery. Awesome liquor/wine department. Impressive floral selection. And the very best, most helpful staff you'll find in any store anywhere. You don't just come here to shop... you also come here to see longtime friends.