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November 2023 by James W Smith J.
Fast , fair , efficient, effective.... As a walk in with tire issues! Would highly recommend this business
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October 2023 by Francisco Antonio
Spent $700+ and my issue, simply wasn't fixed. One of the mechanics was "too busy" to walk me through the work that had been performed on my vehicle. The lack of communication and transparency makes this a no-go for future business.
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September 2023 by Mark W.
Mid-way through a family road trip from Canada, our Ford Escape lost power twice while driving through the desert all day from Zion National Park to Palm Springs. We were only booked to stay two nights in Palm Springs. On the first morning, after first phoning three Ford Dealerships in the area (who responded through their online chat system and promised a call-back--but none of them ever did), I phoned Darren who answered my call and immediately engaged me in conversation to try to diagnose the problem. Despite being fully scheduled with work, understanding our predicament, he fit us in the next morning so that we could continue with our road trip itinerary. Ran multiple diagnostics and did not suggest parts replacement just for $$ but was honest about the best hypothesis they could come up with. Great responsive communication via text. At my request, out of precaution, installed a new high quality battery as ours was 4.5 years old.Long story short, the responsive customer service made all the difference for us at this stressful time. The Escape ran great for the rest of our journey through L.A. and up the coast as planned back home to Victoria, B.C. Canada.Thanks guys!!
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August 2023 by Beardy
HORRIBLE SERVICE!!! TERRIBLE PEOPLE!!!! AVOID AVOID AVOID.I was in a bind yesterday, after having a smacked a curb avoiding getting rear-ended. I was stuck without cash, and only card.. Called and spoke to ....some very unpleasant person on the phone. He said he had a couple tires available, I then asked if they accepted card.. He proceeds to LAUGH at me, and my problem.. and then say "What do want, for me to loan you the money or something? hahahaha"Fortunately I was able to head across the street, and deal with a REAL company, that treated me like a human being. They accepted my money, and got $300. Instead of the $80 he laughed at me over. Disgusting behavior.
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August 2023 by David McCormick
Excellent place. They are very knowledgeable and charge reasonable rates. They won't do work which isn't needed. The only problem is they get very busy during the winter.
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August 2023 by Mary Hull
Derek and staff know their business, fair prices, and excellent work..
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June 2023 by Jassen Bodon
We agree on using the parts I orderd for the AC. They give me the option to buy refrigerant from them and I agreed. The next day I pick up the car. They informed me that the compressor is not turning on but it's not leaking. But the parts where installed so I took it home. Turns out they overfilled the system there guys should know better. And the compressor wasn't turning on because of a fuse. Isn't that the first thing they should have checked. When the compressor finally did turn on. All of the $$ Freon and die. Leaked out of the system because these guys didn't bother to inform me that it gonna need new seals and gaskets. No they just re used the old ones. There guys are smug and had no intention of trying to do a proper job fixing my ac just slap the parts in without new seals. But of course thell fix but I'll have pay them more money after already spending $900. Summer is finally here and no AC for meAnd after bringing the van to meineke I had to pay another $1000 to have the condenser replaced because palm springs tire cross theaded the aluminum so It has to be replaced. And the metal hose connector had to be replaced as well. My conclusion is that this shop was not interested in getting my air conditioner to work. Because they lake of skill in putting in the new parts and damaging them in the process. Not checking the fuses first like any competent mechanic would do. And lastly not replacing the seals and gaskets and sending me home with the car that doesn't work. So if you're having a car problems take my advice get your car fix it and come or manatee or something corporate they will get the job done right. Anything with Palm springs in the name of it a local shop will always rip you off.
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May 2023 by ray raya
I went in on Monday 4/24 after my RAV4 started to overheat. Owner Darren told me he was backed up with other vehicles for customers and wouldn’t be able to work on my car till the following day, but due to my emergency, gladly gave me a few minutes to help diagnose the problem. He had his tech Johnnie look at any problems and once I fired up the car, he immediately saw the problem. The radiator fans were installed as they normally should but the manufacturer had built them in reverse. I managed to take it back to my mechanic closer to home that originally did the work and was able to get it fixed and working properly. So even though Darren couldn’t directly help me with my problem, I’m glad he still took a few minutes to give me peace of mind and find the issue wrong with my vehicle.
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May 2023 by Donovan C.
I was lucky one of my neighbors directed me to Palm Springs Tire / Automobile Repair. I had two issues with my Toyota Prius and had promised myself not to return to the "local" Toyota dealer to be ripped off by them And lied to about "needed" repairs. I called this shop and the person I spoke with, Darrin" was very helpful and assuring. I went to the shop later that week (at 7:30 AM) . He looked at the problem and after checking it out, repaired it. I told him about another problem I had with the back door. Toyota quoted me $300 to repair it but added that they didn't have the parts. Darrin checked it out, made a call for the parts and quoted me $159 for the repair which could be done that afternoon. Total repairs for everything was $206.00. I'm sold on this shop. I'm so impressed with their service, reasonable prices, and honesty. It's great to have found them. Thank you, neighbor Joe, and thank you Palm Springs Tire.
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May 2023 by Tanner B.
This was an amazing find for me. Darren and crew took care of my front brakes and rotors quickly and half the price of quote from a nearby dealership. I am looking for to sharing their number with friends and family and returning the next time I need a quick, professional, and reasonably priced solution for my vehicle!
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May 2023 by Jassen B.
We agree on using the parts I orderd for the AC. They give me the option to buy refrigerant from them and I agreed. The next day I pick up the car. They informed me that the compressor is not turning on but it's not leaking. But the parts where installed so I took it home. Turns out they overfilled the system there guys should know better. And the compressor wasn't turning on because of a fuse. Isn't that the first thing they should have checked. When the compressor finally did turn on. All of the $$ Freon and die. Leaked out of the system because these guys didn't bother to inform me that it gonna need new seals and gaskets. No they just re used the old ones. There guys are smug and had no intention of trying to do a proper job fixing my ac just slap the parts in without new seals. But of course thell fix but I'll have pay them more money after already spending $900. Summer is finally here and no AC for me.
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February 2023 by Mary Pat Flanagan
My car was making a strange noise when I turned it on - I called the Lincoln dealer who told me to bring it in several days later AND that I would have to leave it for a week! WHAT!!! I called Palm Springs Tire and spoke to Ralph - he said to bring it in and he would take a look - it needed a new battery - this was put in within an hour - I am SO pleased with their service....Lovely people.....Service: Battery
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February 2023 by C.D. W.
Be very careful around this business. I'm sure they're great, but their surroundings are dangerous. Homeless encampments behind the store with trash everywhere. I wish they would clean their surroundings.
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February 2023 by Aliscia Scheinrock
Daren is the best. My family has been going here since I can remember.Check them out.
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February 2023 by Mary Pat F.
My car was not turning over properly - got NO statisfaction from the Lincoln Dealer so called these folks - Ralph said bring it in - Darren, Ralph, John were fabulous - it was the battery that needed replacing.They did this in one hour.... Lovely, lovely people....MPF
