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March 2024 by Desiree Slayton
Great staff! Very helpful.
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March 2024 by Sharin Perry
I have been with H&R Block about 5 years now, I have always been happy with the tax professional and the fees charged.
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March 2024 by Katherine Landis
Keith was knowledgeable and efficient. He answered all my questions and gave great advice for next years filing as well. Highly recommend!
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March 2024 by Laura Perez
I have such a great knowledgeable experience and professionalism at all time.
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March 2024 by dlocz1
Mrs. Batch answered and explained the tax preparation steps clearly and articulately.
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March 2024 by William Berry
H&R Block was fast easy and helpful! Ellen wasGreat!!
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May 2023 by Aimee Parris
Had a great experience with Keith and he went out of his way to understand my tax situation
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February 2023 by Robert B.
They're simply here to explain how difficult your taxes will be and then raise the price. Actually, I have my taxes already done on my app. I was informed that they could not find it and was told it would cost about $400 to do my taxes, if they were to help me and I would be better off doing it myself at home. Is that with this place is here for?
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February 2023 by Richard Denda
I paid $275 on February 17, 2023, to have my tax forms prepared and sent electronically to IRS and to CA Franchise Board. The charge was debited to my Chase checking account that day. Probably because of an electronics problem in the H&R Block office on Sunrise Way in Palm Springs, they say they were not paid by Chase bank. Although I have paid their fee in full and given them proof of my payment, the tax preparer told me my forms would not be sent electronically until their problem with Chase is resolved. This is unacceptable.
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February 2023 by Robert F.
If I could give a negitive 5 I would. I have been going to H&R Block for about 15 years and never paid more than $50.00 to have my taxes done. This year I bought an electri car and got a $750.00 tax credit. I dropped all my paperwork off and wa told they would call me when IRS opened for tax season. They then called me and asked if I wanted my taxes done. Remind you I never paid more than $50.00. This year I was charged $244.00 and $39.00 for a direct deposit fee. because they had my tax refund sent to them then they could charge me the fee. So they took all but $9.00 of my state refund. They dont return calls because they know they rip people off.
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September 2022 by Elayne Walker
Mindy is such a pleasure to work with. She's friendly, polite and very professional. I feel like she's looking our for our best interest.
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September 2022 by Josette Dotson
She and her coworker explained a lot ro me that I didn't know and I appreciate
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June 2022 by Donna Beinfeld
Patricia made an error per the IRS and they have not returned my calls. Unbelievable.
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June 2022 by Terry Mead
Disappointed. Tax prep exceeded IRS filing deadline causing penalties and interest. No one returned calls days prior to deadline. Rep apologized when I drove to office seeking answers and offered to reimburse any expenses. I have left several messages with H&R Block since receiving a notice to py from the IRS. No response in last two weeks.
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April 2022 by Martha Antler
My tax service was done by Kathy Burns in Palm Springs, CA. Kathy answered all of my questions and prepared my return quickly and professionally. I look forward to having Kathy prepare my taxes again next year.
