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October 2023 by Alexandria H.
Important time sensitive packages were left in Dropbox for two days, Manager checked Dropbox himself and found the packages, had nothing say and tried to direct to customer service. Lost clientele due to managerial negligence.
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August 2023 by athena mark
10/10. John was super helpful and was clear with his points. No confusion at any point. Great customer service!
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July 2023 by Nate M
Wow the guy here really hates his job, wouldn’t even tell me where a distribution center was located
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April 2023 by Mark Spoerner
Customer service is horrible at this location. It’s to bad they don’t have another location. I would avoid this place.
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February 2023 by Loren R.
Fast and friendly. Fast and friendly. Yelp wants more words.....Fast and friendly, oh yeah!!
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February 2023 by Madison M.
Not sure why they had so many low reviews my visit was very quick a worker saw me and immediately came over checked in my item to ship was in n out in less than 5 minutes
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January 2023 by Ricardo Diaz
Great Customer Service!!!Very Helpful and Nice Employees.Thanks to ISMAEL and his co-worker.
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January 2023 by Jim K
As a 71 year old not particularly proficient with printing from an android phone email, I had the good fortune again of having Fernie to assist at Store number 2249 location PSPKK on Ramon Road in Palm Springs, his patience and efficiency was nothing short of stellar. I’m always delighted when I’m called to counter by Fernie, I know I’ll complete task and leave satisfied and grateful.
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December 2022 by Kimberly K.
Very quick and efficient passport photos done and printed in minutes! We were in and out with printed photos within five minutes.
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November 2022 by Joseph M.
The worse delivery service in the country. Pony express is more competant in deliveries
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October 2022 by Joshua Barnes
The woman working the shipping counter at 10:30 AM on Friday 9/23 happily helped the 60-something blonde, white alcoholic complaining about another mailbox store not signing for her case of wine while I held a package for five minutes that could just be dropped off and scanned. Thank you to the man who stopped sweeping to help me. The lady at the counter should get a reality check about what the woman she was “helping” thinks about helpers.
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September 2022 by Margo R.
If I could give them less than one star I would it's more important to put this down on black and white so people can see it. Please don't go to the FedEx store for any reason. I walked into the store and went to the counter I asked for two copies of the documents because going to their machine involves buying a card and doing this and doing that just to use the machine to copy machine for two copies. So I went to the counter I was charged $3.26 I said why oh we have a surcharge. Do not go toThe FedEx store they will charge you a stupid surcharge for nothing I got nothing. My chart should've been $.26. Don't let your students go there they will get ripped off this is how the business world is making us poor don't do it I won't go there for any reason anymore ever ever they lost my business and I hope they lost yours
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August 2022 by Mylesha D.
Getting there: Located in the same shopping center as the Ross & Bed, Bath and Beyond. There is plenty of parking in the lot in front of the store. Experience: I always come to this ship center to drop off my FedEx packages. It's a little further down from my place but I like how organized this location is. Also, my packages seem to arrive on time when I drop them off at this location. It's a very quick in and out if you print your labels at home. Love coming here.
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August 2022 by Michelle Oliver
This was my 3rd time using this FedEx Store and it seems to get better each time I go! Today, as I entered the store, I was greeted by such a nice gentleman named Matt, who was not only easy to talk to, but very smart and really knew his job well. I knew after meeting Matt, I was in the best hands possible! Matt went above and beyond to provide amazing customer service! Thank You Matt...you're a rock star!! I will continue to use this Fed Ex Office in Palm Springs, CA because I am always treated so wonderful & leave there with a smile on my face! I highly recommend giving this Fed Ex a try, I guarantee you'll smile too!!
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July 2022 by Kevin P.
Our customer service representative was Ismael. He was professional, helpful, and efficient. Their competitor wanted to charge considerably more and Ismael helped us send it actually quicker and less expensive.
