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February 2024 by Lew Belote
Great service on the way out and back it. Olivia was really great to deal with.
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February 2024 by Errol Cadelinia
Never disappointed with Enterprise Rent a Car. Reservation at PSP, agent at check in, I believe her name was Kennedy, was so helpful and got our preferred vehicle. Our car was clean and a smooth check in. No problems during our stay there. Return was just as smooth. Nicole was very courteous at check out. Thumbs up to Enterprise!
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February 2024 by Clifford Deveney
Everything was well done from start to finish including preregistration, and car assignment, auto was great, and check out was fast. All staff were very friendly and helpful.
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February 2024 by Ken Saiki
perfect. minimal wait at both ends, vehicle was perfect for us.
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February 2024 by Art Stine
Great customer service - quick to get car and even tho they didn't have the preferred vehicle, the service rep Matt made it right at checkout. Thanks!
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February 2024 by Kevin Neiswanger
I have been with Enterprise for many years now, always enjoy the ease of the check in process and the return process. When returning this time Nicole helped us and was a great representation of customer service that I usually always see. Nicole was very pleasant, accommodating and all with a great smile! Thanks Nicole!
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February 2024 by Brian Huotari
Enterprise always provides excellent service and quality vehicles. Kristen McCarthy was helpful when we returned the rental.
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February 2024 by Beth Shindler
Enterprise was so helpful when my flight was unable to take off due to stormy weather. Olivia and the crew in Palm Springs let me keep my car and drive it up to SFO. After a long day of driving the team in SF made returning the car so easy. Thank you Enterprise for saving the day!
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February 2024 by Cindy Mertens
Rental was available upon our arrival and wait at desk to check in was very short as we had completed forms in advance. We were upgraded to a larger sedan than we had requested which was very nice - plus it was a brand new car! No issues with car at all and return was very efficient - would definitely rent from Enterprise in Palm Springs again.
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February 2024 by Scott Myers
There were some delays in getting our 15 passenger van to us upon our arrival at Palm Springs airport. Our customer service agent Jesus went above and beyond to make sure we were comfortable. When we returned the van, Olivia made sure everything was ok during our rental and also went above and beyond to make sure we were satisfied with any inconvenience we experienced. Their combined efforts made the inconvenience seem insignificant and fair. We appreciated the customer service much more than the inconvenience. Thank you to them both.
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February 2024 by John C.
Worst customer service in all of Palm Springs. Managers have no idea what they are doing. Cars are nearly always sold out despite having a reservation and they do nothing to help you if that's the case when you arrive. No heads up no "we'll put you in another at a different location". They basically say sorry and turn you away. Do not rent here until they hire all new people. Especially the managers. Little women in glasses was the worst one. I won't be back until they fire her..
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February 2024 by Craig Lazzareschi
Excellent service. Clean car. But too long a wait at the Palms Springs counter.
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February 2024 by Terri Dillon
Excellent service and great experience in renting a car from Enterprise at the Palm Springs International Airport. Very attentive representative helped me with my reservation at the airport and kept in contact (via text and only occasionally, which was nice) to ensure my experience was positive. Easy drop off on the morning of my outgoing flight, too. I will be returning in March for a wedding in Palm Springs and have already made my reservation with Enterprise thanks to having had this very positive experience.
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February 2024 by Regina Reynolds
We were a tad concerned when we pulled up about how it works and where to go and Matthew just popped up out of the blue and eased all of our worries and had our car checked in and us on our way to the gate in just a few moments. He was so friendly and smiley and it just made our day that much better. Was a very nice experience for us.
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February 2024 by Rick Gimlin
Car rental with no drama. Picked up the vehicle in minutes, no issues with the vehicle, and the gentleman that checked the car in was friendly, efficient and made sure all of my needs were addressed.