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March 2024 by Alexis Page
denied me for a policy that doesn’t apply to any other pharmacy, and then jerked me around about transferring my prescription until they closed and then they hung up on me when i tried to get their fax. unbelievable
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October 2023 by Mark C.
Slooooowwwww, rude - no greeting just look at you as though to say, what do you want? Closed for "lunch" with no signs indicating lunch hours or when they'll return to work.
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September 2023 by Teresa P.
My husband and I made appointments for 10:30 am and 11:00 for a flu shot. We checked in and proceeded to watch them take in walk ins ahead of us. After 1 1/2 we asked why we were still waiting. We were told only the pharmacist could give the flu shots. He had walked away for about 10 minutes when he came back they took in two people that had just come in. We left. We are switching all of our pharmacy business elsewhere. I do not recommend you use Savon at Albertsons Palm Springs for any vaccines. Came to rite aide no appointment and got straight in.
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September 2023 by Chris Dolan
Never a problem. Courteous, kind & professional.
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August 2023 by Jack D.
I've been out of my medication for almost a week now call dozens and dozens of times to this pharmacy and I do not answer their telephone...It's a shame that they just don't care about their customers .Got here at 11:50 and they're out to lunch. Their lunchtime is as they see fit.
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August 2023 by Kimberly Black
I have been a customer for at least 5 years and the service just keeps getting worst here! They have filed my script in some random file so they are late filling it which messes up the following month refill. I call to let them know I'll be picking up my script 5 or 6 hrs before I arrive and still I am told to wait 15 minutes for them to fill them. They just don't care about the patients they are servicing. The front girl is less then friendly and appears to hate her job. I am so fed up I am filing a complaint with corporate office.. If I were you I would find a reliable pharmacy this is not it!
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November 2022 by Angela Lim
Nice staff but slow service. Prepare to wait
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October 2022 by Roger Conway
We switched from Walgreen's to Savon and really like the pharmacist and staff. Unlike Walgreens they are not shutting down for a lack of staff and make time to explain new prescriptions.
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October 2022 by Khallid Shourbaji
Not surprised to see all the poor reviews. Among other issues that have happened, the last straw was closing for an hour midday without putting up any signs or anything. I very politely asked if they were open and the guy was really smug & sarcastic about it. I literally just asked if they were closed and when they opened up again. Screw this pharmacy, there are million in town
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September 2022 by Duane Aldridge
Worst customer service of any pharmacy in Palm Springs. I had a prescription that needed doctor approval. My doctor approved it three times yet they still said he didn’t. If you call you can never get to a person and when you do they are rude. I get that is a tough job but being nice doesn’t take extra effort.
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June 2022 by Tim Mathias
Albertsons pharmacy is my new pharmacy. I previously used Ralph's but Ralph's no longer accepts GoodRX coupons. Albertsons not only accepts these coupons, they are often the cheapest of all the pharmacies listed. This may sound like a minor thing to those of you with private insurance. But for those of us on Medicare, GoodRX is often substantially cheaper than using my part D drug plan. Most recently I had a perscription that Ralph's wanted $134. The GoodRX price was $45. When I pointed out the difference to the pharmacist at Ralph's, they shrugged and said "you can go to another pharmacy if you want" Well I'm not going to pay an extra $100! The really sad part is that drug prices are cheaper if you have no insurance and use GoodRX or SInglecare than if you have Medicare. Thank you George W Bush for not allowing Medicare to negotiate drug prices....yesh!
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June 2022 by Bernd Kübler
Nice and clean location, loved it
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April 2022 by Peter K
Decided to try this pharmacy out but after 8 months of frustration had to leave. They are so slow and super disorganized. Almost always there is a problem and had to come back 2-3 times just to pick up an easy prescription. Seems like they don’t care here and hate their job. Now at Rite Aid and never had a problem and they are super fast and nice!
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March 2022 by Mark Anthony
Great store. Best cashier is Tiffany! Always check to make sure your digital coupons come up.
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March 2022 by Ceddy Claveraz Camerino
Really nice staff too! Everyone was just very pleasant and the store has wide aisles with bright lighting.