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April 2024 by Fred Ertz
Ivan checked us in and did it efficiently and with a smile even though it was cold and rainy.
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April 2024 by Gregg Corwin
Alamo was fast in pickup and return. They were friendly and the car was the style and size requested.
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April 2024 by Christopher Wright
Alamo has become my go to car rental company. They always have good rates and their customer service is extremely responsive. I never have to wait to speak with anyone on the phone. Also, it’s easy to do something like extend my rental by a day.
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March 2024 by Oliver Schulte
It was great, reliable and fast service.
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March 2024 by Tonya G
Great, fast service at PSP
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March 2024 by Jack Webb
Great service and quick check in & return at Palm Springs, CA airport. Matt was great helping us with the return. They were great about an extension for the return when our flight was delayed 6 hours.
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March 2024 by Kevin Mckenna
We completed the Accelerated Checkout info online at purchase. As it turns out, that feature is useless in Palm Springs. There is no kiosk or special line for Accelerated Checkout. So after asking several people, I was told "We do not have an Accelerated Checkout. You must go to the back of this line." This was of course the longest line in the building. After standing there for a long time, once I was the next in line, two of the three employees handling the line left! That left one employee and the customer in front of her had a huge issue that had trouble getting resolved. This took forever. Once I was at the counter, it was fine however, the person behind me stated" it sure looks like these folks do not care (I cleaned up the comment, but you get the drift). The Accelerated Checkout is a good concept but only if it can be executed. In this case, it failed. So checking in gets low ratings but the return was fine.
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March 2024 by Jennifer Storey
Great service, no waits, added charges or anything. Thanks Ivan for your help at drop off.
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March 2024 by Ryan Wood
We had a great experience renting a pickup truck with 2 childrens seat from Alamo. The staff at picklup and drop off were very friendly and helpful. will look to rent from them again!
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March 2024 by Tauni O'Brian
Brooke was amazing getting us checked in. She was working very hard to handle an extreme amount of people waiting. She processed everyone as quickly as possible. Excellent representative for your company.
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March 2024 by Gerald Hamblin
I had no issues picking up the car or dropping it off
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March 2024 by Kimberly
Quick, hassle-free rental of a brand new Ford Escape!
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March 2024 by Albert Goetz
Although the Palm Springs Airport was very hectic when we arrived and there was a long line for cars, the Alamo counter representative was patient, friendly and helpful. Could not have asked for more.
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March 2024 by Dean Sebastian
Friendly staff and quick access.
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March 2024 by Bill Alm
Awesome experience and follow-up … Kristen was a great help with my rental extension-couldn’t ask for more!
