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December 2023 by Adam Rodriguez
Donovan was very kind, knowledgeable & helpful. Great store!
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November 2023 by Carmine Vizza
Terrance was fantastic but the wait time was long. You need additional staff at store
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November 2023 by Charles Vogl
Very helpful.
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November 2023 by Pamela Henderson
Came in the other day and I had a great experience at this location all thanks to Terrence. This location has always been wonderful with their professional and fast service.
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November 2023 by Mia Crystal
Donovan and the others were very helpful and we got a great deal on our new phones!
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October 2023 by Nancy Yerou
Terrence went out of his way to make sure that everything went smoothly. He could not have done a better job.
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September 2023 by Alisha Ceja
Amazing experience! The staff at this Verizon store were fantastic! Thank you to Miguel a smooth transition with phone updates, swapping old/new phones and setting up new devices. Oscar the general manager was kind and helpful as well. Highly recommend!
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September 2023 by Barbara Harrison
Went into the store to get a cable and Miguel was outstanding. Found what I needed and was so completely satisfied and impressed I’m going back to switch service and upgrade my phone. Great customer service!!
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August 2023 by Mina Botros
That's for the store on Washington street in palm desert One representative until the manager shows up that's if he shows up. Wait is extremely long, purchased 2 brand new phones and a watch. They couldn't activate the watch called them to tell them so i don't have to drive there again( which you can't call the store it has to go through third party) was told the watch is activated which it wasn't. You better of go to corporate store in la Quinta at least they know what they are doing and have good customer service
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July 2023 by Peggy Mason
There were several fellows that helped me, during my visit I went home to get my iPad, as he suggested a new Ione, when I returned to the store there were of people, they greeted me and within 5 minutes theyhad my everything out and the transfer on my phone was almost complete and my new iPad was transferred in a matter of minutes. My only question I have and I did not look til I was already home, on the invoice there was no record of my trade in for my phone or iPad. I will have to call back. Excellent service.
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July 2023 by Tracy Vix
It was awesome! Omar and Adrian are the best guys I’ve met, and they were awesome, funny, and quick! They should do Real Estate at this point! ?
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July 2023 by McKenzie McCarthy
Adrian and Omar were so amazing in helping me get everything I needed and then some! Will definitely be back. Thanks so much
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July 2023 by Jenna Seto
Such an incredible experience with Adrian at this location. He walked us thru getting our account set up and upgrading our phones. We were there for 3 hours working things out and he was so kind, personable, and patient with us. Additionally, we appreciate how direct and honest he was about pricing. Would recommend this location and Adrian in a heartbeat.
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July 2023 by Debra Meisner
My husband and I always go to this Verizon store- we have always had excellent service and the staff is really patient, friendly and knowledgeable. They are terrific! Terrence was just great and my purchase & transfer went smoothly and easily!
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July 2023 by Leah Ribera
Very nice people. Knowledgeable and explained all offers to you in detail. It's better if you make an appointment as they get quite busy but it's worth the wait if not. Thank you Omar.
