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March 2024 by Adrianne Romero
Good luck getting certified mail or any mail delivered. I was waiting all day for something to come in. I made sure my day was cleared and was listening out for a knock. Finally went to check my mailbox and there was a notice that said there was an attempt at delivery. When??! Had to call and go out of my way to pick it up. Spoke to supervisor Jesse who wasn't helpful at all and was downright rude in speaking to me. Do better Post Office! You are a public service and if you keep doing this, you will be obsolete soon!
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January 2024 by Jim Hardy
Hats off to the Hovely Station post office – where mailing meets its match! The self-serve kiosk is like a high-tech wizardry, making mailing a breeze. And guess what? Priority Express boxes and envelopes are like the unicorns of postage – free and magical!PO boxes at Hovely Station? It's like having your own secret mailbox hideout. Now, I get it – some folks are miffed about service. But hey, we're in the age of automation! It's like the post office is doing the robot dance, and we're all invited to join.Let's be real – you can't have a butler serving tea and a robot vacuum at the same price. Kudos to USPS for embracing the future without making us pay the future's rent. And to those suggesting USPS retirement – ever wondered what mailing a letter via a private carrier feels like? Spoiler alert: it's not a budget-friendly joyride.So, here's to Hovely Station, where the post office is nailing the automation game and keeping our wallets happy. Five stars for making mailing a delightful adventure! ?
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January 2024 by Jack Furlong
I know this USPS has bad reviews but I found the carrier nice and helpful. Positive experience for me at least.
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January 2024 by Toni Darcy
I am renting for a month in Palm Desert. Tried to call Hovely post office for 3 days. THEY WONT ANSWER THE PHONE. Typical government service. Pathetic
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October 2023 by Michelle Goldstein Dean
There was a little bit of a line, but, it actually went pretty fast. Impressive!!
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August 2023 by Abraham Martinez
I don't receive My package ? never I called they never answered the phone half hour waiting they sent my package ? back
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August 2023 by Colin Heller Goldstein
The Palm Desert Office is the best. Kind, compassionate, helpful employees who try to help everyone. Even the irate customers. I go out of my way to go to this post office for their service!
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August 2023 by Peter K
Our poor mailman was almost passing out due to the heat. No AC in their vehicles! Ridiculous
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July 2023 by Susan D.
On June 8, 2023, I gave two change of temporary address order cards to the P.O. clerk and showed her my driver's license card. She said, okay! My husband and I were out of state on June 10th. We hadn't received letters at all. On June 29th, I got a letter dated June 17, 2023 from Post Office stating that it requires additional identity verification before being activated. What??? I already came in person at the P.O.on Hovley Rd on June 8th. On June 30th, my husband and I had to show the P.O. letter to the P.O. clerk in Santa Fe, NM. He did check his computer and it's good to go. On July 10th, we went to the P.O. again and told the P.O. clerk that we haven't received any letters at all. He did check the computer showing that it was deleted. My goodness! What a lousy postal system!!!
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July 2023 by Mike S.
July 5-7 no mail delivery in palmdesert cc ! Mailman removed 2 of 3 packages already paid for postage. Laziest mailman ever,cant even close the mail box door. houses down the street with doors open-incompetent.
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June 2023 by Loveana Ugalde
Dont leave your mail in the blue bins outside. Theft has been an issue, yet there is no signage and bins are left outside and in use. Unless you buy insurance they wont help.
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May 2023 by Maximillian Dennis
Amanda helped me with a missing package issue and was extremely helpful! Best service I've received from the post office.
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May 2023 by Jackie Wise
Counter staff is great. The girls are friendly and helpful and Edgar is a Rockstar.
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April 2023 by yujie ji
I had two packages shown ‘delivered’ online but not in my mailbox (or my neighbors). I talked to them two days later and they’re able to track them down and delivered to my door the same day! Thank you!
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March 2023 by Nichole S.
They are rude inside here. I got inside the post office 10 mins before they closed and there was a line other people were inside the line too and they made everyone leave even though people made it well inside the time before they closed. Valerie was helping me and slammed her window closed plaque down and walked away while I was in mid sentence . The other guy in there was just as rude and refused service to over 5 people . I will be cancelling my P.O Box and won't return being treated like trash .
