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February 2024 by Cathy Campbell
I have had good results with Tri a Bike mechanics. I brought my bike in to get the tires change to tubeless as I have had a horrible time with flats. The man "That ran the store" said that if my tires didn't work, then I would need to put new ones on. He walked over to the tire display and picked up a pair of tires he said would fit. When the mechanic called to tell me the tires would not work, I asked him to put the ones on that the "Man who ran the store" had showed me. After a good while, he called back to say they were 700s, not 650s and would not fit my bike. They didn't have my size and would have to order and it would take a week or more. The only option was put put new a new tube in the back tire and up the bike back together. $136 later, i walked out with 1 new tube and $115 in labor for nothing. I have not heard that they have found or ordered my tires. I found and bought what I needed and asked the "The man who runs the store" if he would put them on at his cost. He sounded incredulos at the request. It wasn't his fault he gave me the wrong info. It was more his manner than the fact he wouldn't put them on. It is kind of a bummer. The mechanics seem to be devoted to customers. This "man who runs the store" was someone I wouldn't want to deal with again.
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February 2024 by Cathy C.
I have had good results with Tri a Bike mechanics. I brought my bike in to get the tires change to tubeless as I have had a horrible time with flats. The man "That ran the store" said that if my tires didn't work, then I would need to put new ones on. He walked over to the tire display and picked up a pair of tires he said would fit. When the mechanic called to tell me the tires would not work, I asked him to put the ones on that the "Man who ran the store" had showed me. After a good while, he called back to say they were 700s, not 650s and would not fit my bike. They didn't have my size and would have to order and it would take a week or more. The only option was put put new a new tube in the back tire and up the bike back together. $136 later, i walked out with 1 new tube and $115 in labor for nothing. I have not heard that they have found or ordered my tires. I found and bought what I needed and asked the "The man who runs the store" if he would put them on at his cost. He sounded incredulos at the request. It wasn't his fault he gave me the wrong info. It was more his manner than the fact he wouldn't put them on. It is kind of a bummer. The mechanics seem to be devoted to customers. This "man who runs the store" was someone I wouldn't want to deal with again.
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February 2024 by Dan Christopherson
This is the best bike shop in the Palm Springs Area/Coachella Valley. Helpful, seasoned staff, repairs of all types, and all types of rentals. Giant and Cannondale bikes, Shimano and SRAM parts, all accessories. They actually specialize in recumbent trikes with five different brands for every price range. Central location in Palm Desert, one block off of Highway 111, two blocks off of El Paseo.
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February 2024 by Paula Wareham
Was in shop today from Canada…Chain had broken and was replaced immediately with a smile!Also found out had a cracked seat post which was also replaced. Super friendly staff and great customer service. Thank you so much.
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February 2024 by John S.
Excellent bike shop. Allowed me to try several bikes. Sales process was great. Thanks Trevor!
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February 2024 by Sue Emerson
Repair experience was outstanding, reasonable priced. Highly recommended.
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February 2024 by Tony Harris
Good shop with nice people. They were able to fix my problem and get me back out riding. I’m glad I was able to find them Highly recommend
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February 2024 by Tim Crandall
Just wanted to take a moment to thank these guys at Tri-a-bike. I am a Truck Driver and I was riding around and got a flat tire. I pulled up while they were closing and they quickly fixed my tube and got me rolling again! I didn't even have my wallet with me and they let me slide with the change I had in my pocket! Great people here, very professional shop! Thanks Again!
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January 2024 by Tony H.
I was visiting Palm Desert for work and brought my bike. On my first ride in the Valley, I noticed my bike needed an odd part or I was out of action. I called around and was told it was something that needed to be ordered. Knowing many shops have items in their takeoff parts bin, I started dropping in at various shops in the area. Nobody had what I needed. Until I got to Tri-a-Bike. I walked in and explained what I was looking for. The mechanic looked up and said, "you called here earlier, didn't you?" Yep. He then said, you know what, I might have what you need... and they did. And then they installed it. Without asking, he also replaced a stripped out crank arm cinch bolt. And then refused payment. That's a lot of "and"s for no charge. While not a mountain bike specialty shop, they know how to work on them. The level of customer service I experienced was quite high. I was happy to buy a few items after they refused payment. Highly recommend.
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January 2024 by LaRae B.
We've had bike repairs performed here and bought a cargo rack they installed. Tri-A-Bike has a good selection, fair prices, and friendly employees. This is a solid bike shop if you are in the area.
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January 2024 by Dianne S.
Great place to have bike fixed friendly and efficient!. Flat tire fixed with same day service
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January 2024 by Chris B.
I recently rented 2 bikes from Tri-A-Bike. The bikes were high quality and obviously well maintained. The staff was very customer-service focused, professional, and responsive. What makes these guys more appealing than other bike shops is that they will deliver and pick up your rentals. I highly recommend Tri-A-Bike to anyone looking to rent a bike in the greater Palm Springs area.
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December 2023 by Harris Friesen
I’ve used Triabike for the past 15 years and they have rented to me and repaired my bike.Recently I had some tire issues and Trevor came to my rescue with his knowledge and willingness to get me going quickly.Thanks Trevor
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November 2023 by Bob M.
Sadly, this place has recently gone downhill. It used to be a great place to rent quality, well maintained bikes, but not anymore. A recently rented bike by friend of mine was so poorly maintained that it had to be returned, and the person who seems to be in charge has a really bad attitude. When another friend declined to rent a bike because the bike they had available was too small and they couldn't provide another with a larger frame, he got a nasty lecture about why they should withhold a $30 rental reservation deposit because they had to "prep the bike for rental" even though they offered him another bike (also declined) that they just pulled out of their storage area. Look elsewhere for bike rentals!
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August 2023 by Hipnatiq Rasulove
Amazing customer service always quick and efficient service the boss DON is an amazing man!! This is the shoo I recommend for everyone!