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November 2023 by Shea
Enereo the Mgr. is very efficient, competent and customer-oriented. StorAmerica is in good hands at their Palm Desert location. Thank you Enereo!
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October 2023 by Donny Schwarz
Clean place it seems safe there.
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August 2023 by Ruben Martinez
Great customer service. Patient and friendly.
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May 2023 by Enma Lopez
Clean storage facility, excellent customer service by Enereo
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January 2023 by Collin Snake
Dirty dusty units low height clearance no light in storage provided poor security extremely limited office hours in addition to very limited access hours and days. It took me four different trips to finally meet with the office manager who has a wide range of different times they take lunch Just to be able to sign the paperwork.
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December 2022 by Bob Rahl
I had to rent a storage unit under am emergency situation. The Store manager went out of his way to reduce my stress and get a unit ready for the movers.Thank you for your kindness. Bob R
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November 2022 by dana bennett
Enereo is a wonderful, helpful employee. He went above and beyond to help me. Thank you, Dana B.
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November 2022 by carol kersley
Friendly helpful process was very smooth- felt like they wanted my business- thanks Ck:)
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August 2022 by Ricardo Bedolla
This place is extremely expensive, they have zero tolerance to late payments before they put a lock and you cant open your storage, and the costumer service is unprofessional, zero polite, and rude and they lack of consistency in their decisions and answers
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July 2022 by Eva Carrillo
Palm Desert Store America storage is just the average storage. I pay my rent and go organize my things frequently and I get spied on. The lady once told me she was about to call the authorities because she thought I was loitering. I truly was offended. I pay my storage and I should have every right to organize my belongings. Without feeling as if I'm a criminal I'm not the happiest camper around.
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April 2022 by Tracy Merman
II love this storage facility. Excellent service and the manager was fantastic. We have been here 19 years.Tracy & Brian Merman
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April 2022 by Ronald Ettinger
Excellent facilities and office found a location and size to fit ourrequirements to a tee.
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February 2022 by Joseph Kachurka
Stephanie was awesome!Very accommodating. Great rental prices
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December 2021 by April Henderson
Stay away from this business, they are dishonest and unethical thieves!I made an online reservation at 7:00am on 11/27/21 and was charged a fee to do so. I did not sign the online lease agreement as I wanted to see the facility and unit prior to committing. I visited the facility as soon as they opened at 9:00am the same morning. Upon viewing the available unit it was unsatisfactory, and had obvious water stains due to flooding. I told the attendant we did not want to rent the unit, and to please refund the fee I was charged 2 hours prior. She said she would let the owner know. After 3 days I hadn't received a credit and no one had contacted me. I called this facility this morning,12/1/21, and was told they do not give refunds. Since I never actually leased the unit and only had the reservation for 2 hours prior to declining the rental this constitutes thievery. I have already disputed the charge with my credit card provider.I rented a unit at Life Storage and am very satisfied with my new unit and highly recommend Life Storage.
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October 2021 by Eva Bedoy
Palm Desert Store America storage has wonderful customer service. I have been with them for a few months now and I have no complaints. Everyone is very nice and very helpful.I would recommend this storage place to anybody Store America is wonderfull.
