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November 2023 by Midge Rodier
Wow! This shop was amazing. My car is just like new. I was nervous because I thought the car would not run well, but I was wrong! The employees at the shop are professional and amazing to work with. I would strongly recommend this shop to anyone needing help with their vehicle after it has been in an accident!
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November 2023 by Lili Shadab
I had the absolute best experience at this location. The ladies at the front desk were fantastic & the work was impeccable. A shout out to Frank who was my service contact for being so thorough & went above and beyond with his service.
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November 2023 by David Bennett
Great Place, Great People, Great Quality Repairs.I was a former (ASE) Certified auto Technician.
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October 2023 by Reyes Gamboa
Caliber Collision Palm Desert is Amazing!!They Provided me with Great Customer Service. Their staff is very friendly and professional, they kept me informed all along the way and had my vehicle ready in no time. This is the first time that my vehicle has ever had to be repaired and they made the experience painless, fast and easy. Shoutout to Frank, Josh and Elaine for helping me through all this and making the experience as good as it was. Thank you I truly appreciate it.Service: Painting
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October 2023 by Alondra Arreola
I took my car in to get repairs as i had gotten backed into by another driver. Service from all the employees were great! The Front desk girls were on top of everything. Josh had kept me updated on the repairs of my car through the process - via txt and email, as i preferred it that way. They had also washed and cleaned the inside of my car before returning it to me. I was not expecting that. Cool place. would def recommend (:Thank you for everything !
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October 2023 by Ian San Juan
I really loved working with this body shop. When I first came in, they seemed really busy but that's because they have so many clients that they are a bit overwhelmed. Despite this, they really do help out and pay attention to each customer's concerns. My accident was fairly minor but they went above and beyond and painted/fixed parts of my car that were not necessarily damaged.I have to personally thank my auto body estimator Frank for being such a cool guy & keeping my Honda Civic look clean. Pretty much looked like how it did when my dad & I first bought the car.Highly recommend for sure.
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October 2023 by Monica Tamez
Stephanie J. Made our experience with Caliber FANTASTIC! Great communication!Thank you Stephanie J! Our 2nd time using caliber and great experience when the front desk has everything ready. Thank you Stephanie J.Service: Painting
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October 2023 by Ian S.
I really loved working with this body shop. When I first came in, they seemed really busy but that's because they have so many clients that they are a bit overwhelmed. Despite this, they really do help out and pay attention to each customer's concerns. My accident was fairly minor but they went above and beyond and painted/fixed parts of my car that were not necessarily damaged.I have to personally thank my auto body estimator Frank for being such a cool guy & keeping my Honda Civic look clean. Pretty much looked like how it did when my dad & I first bought the car.Highly recommend for sure.
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September 2023 by Domanick O.
I had work done at the Lake Elsinore location a few months ago, one of the sensors they worked on failed and I took it to the Palm Desert location (because I moved) and they helped me right away!
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September 2023 by Gustavo Yanez
This has been the worst experience I've ever had, with a company that claims to be professional. I chose caliber collision as I was under the impression they were the best. frank is unprofessional, condescending, and flat out rude. He talks in the patronizing demeanor to top it off he over charges and kept my car for 6 days and gave up after (detailing). After the storm we had my car had a leak on the passenger clearly under the glove box. FRANK suggested total loss. And said my insurance will not pay for it. Also, made facetious statement that all Nissan leaked water during storms. This is definitely a company that I will no longer do business, specifically cause of FRANK (MANAGER). Thankfully I took my car somewhere else and it's getting fixed.
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August 2023 by Amy Moreno
My experience at Caliber Collision was excellent. Frank and the support staff went above and beyond to keep me informed and kept their promise on when my car would be ready. I received daily text messages with the progress on my car. When I picked my car up I was greeted by Stephanie and Frank with friendly and fast customer service. I do recommend Calibur Collision to all .Services: Tires
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August 2023 by Susan Croft
Couldn't believe my car was ready in one day! I was able to leave my rental car there at Caliber and Enterprise came and got it. Seamless experience.Service: Painting
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August 2023 by Lisa Billinghurst
Customer service what great …and my vehicle was done on time and a few days earlier than expected. So pleased with the service thank you
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August 2023 by Lu Rector
Best in the business!! Smooth and efficient from the day I dropped off my car until I picked up my beautifully restored vehicle way ahead of what I expected
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July 2023 by Suzanne K.
They did a great job repairing my vehicle - I was so pleased to see my car looking as good as new after it got delivered to my home! (I was out of town & couldn't pick it up). They worked perfectly with insurance and had good communication with me as well. I see why they're so highly recommended! I'm very pleased - can't tell at all that my car was driven into.
