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June 2024 by MaryCatherine Ball
I was searching for a very specific clutch for my wedding and there was only two in stock in the US... I called in and Silas assisted me via phone. Silas was polite, extremely efficient and communicative, and had to search in multiple areas of the store to find it. Highly appreciated the help as well as the great customer service.
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December 2023 by Peter Nee
Options galore low price for
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October 2023 by David Lasman
One of the best places for men to come shop
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July 2023 by Alex Gomez
Great bargains. Nice friendly service.
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May 2023 by Benjamin DeLanty
Kind of bummed about the selection of men’s clothing. Not much that’s en vogue. Vaguely dated country club style in the store.
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May 2023 by Jill Kingcroft
good shopping but not that great of selection inside stores
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March 2023 by gfxnunez
Lovely staff at this Saks OFF 5TH location in Palm Desert. Many gems in terms of shoes, jewelry, sunglasses, and fragrances at discounted prices. Customer service is helpful and accommodating.This is one of my favorite stores to shop.
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March 2023 by Edi Mesa
It’s a hit or miss. We shop here sometimes and online (preferably). Given it’s the only one, you’d think customer service would be friendly. I like to walk-in but sometimes but the staff can be rude. It’s a shame to shop at a store where rude staff (not all) work. I just bite my lip and think, “This item will look cute on me after I leave this place.” .
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March 2023 by Terry Nigro
Lack of good names. Half empty racks/shelves. Unfriendly staff.
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February 2023 by Suzanne Davidson
I really like this store. I'm surprised at some of the reviews. This Palm Desert Saks Off 5th has replaced Nordstrom Rack as my go-to designer discount store for fun clothes. I have always found the staff members here to be pleasant. (However, the salespeople are sometimes not so pleasant at the "real" Saks in a Palm Desert.)
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January 2023 by William Koontz
Without question the worst bunch of liars and thieves I've ever done business with. Never buy form them. There is not enough paper and or print in the world to fully describe this despicable wing of the Canadian holding co. HBC!
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January 2023 by Jenni Asciolla
My favorite Saks OFF 5TH to shop at! Best prices and great shoe selection.
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December 2022 by Tova K.
I'm mainly rating the 5 stars for the employees customer service. One woman who I regretfully don't know her name but she's been there a few years, she is extremely helpful and goes above and beyond expectation. The store is large with many pretty designer things as well as Saks label items. Prices seemed fair for the labels they carry, but higher than I'm used to paying. Jewelry and sunglasses are my favorite and lots of great accessories and gift items around the holidays. It's a neat clean store and although it's a bit hard to locate, once you do it's fairly easy to find parking.It's in the same parking lots as Lululemon.right behind El Paseo.
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December 2022 by Carole Secor
Very Clean and organized, Great Staff always helpful
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November 2022 by Leslie Reyes
Very very disappointed with the customer service in this particular store. We shop here often, and let me tell you. We have never had a pleasant shopping experience. We have spends A LOT of money in this store. Our last visit was the last draw. I had my kids and hubby with me… I get that it’s the holiday season and maybe the staff are extra vigilant as far as shoplifters and stuff. From the moment we walked in, we were followed around the store. I have an infant so, of course had to take a bathroom break, to my luck well we were being followed so getting into the restroom was easy ( they unlock for you ) but as soon as we left the restroom, again kept being asked if everything was ok, me politely, yes, thank you! Didn’t think anything of it. But this staff member kept following me around the store, I did grab a sweater, I walked over to the wallets, that are right by the entrance, because that’s where they are. Same staff member, still behind me. At this point I’m already annoyed, my hubby is aware, my 11 year old daughter is also questioning why he keeps asking if we need help. I get really annoyed… as I’m looking at the wallets, he asks, do you need help, I say no thank you, I do not need help, he then asks, do you need a bag? NO, I do not need a bag, Would you like a CART? NO I WOULD NOT LIKE A CART… I look him dead in the eyes and tell him “ let me go pay for this, because you obviously think that I’m trying to steal it” he just smirks and goes to stand next to the register and is just looking at me. To his surprise, not only do we have an account there, we also have lots of rewards available because, yeah, we do shop here often. But he continued on to walk us out of the store.This is not the first time this happens here. It’s very very disappointing that we are in 2022 and people still have not learned to humble themselves down. Will never be going to that store again!
