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“We have multiple accounts with Pacific Premier Bank ( El Paseo branch) in Palm Desert. The customer service is outstanding. Special thanks to Monica and the team for always handling our requests promptly and with professionalism.”
“After dealing with several banks in Calif, Calif Bank & Trust and Leonard Macias is the best for any professional or business!! I would give them a 100 Stars if I could. They have surpassed all my expectations and done everything to help my business. They immediately helped me with all the Govt & SBA loans and got them approved right away!”
“Great customer service for my business and personal accounts. Highly recommend this bank and branch. Kind and professional and give personalized service you don't get at the large factory banks.”
9AM - 1PM
72625 CA-111, Palm Desert
Banks
“Wow! What a phenomenal Team! Eric, Kat & the supervising managers have excellent ethics and customer service to support their clients. Very Kind People that care about in person details. Highly recommend!”
“I am writing this review for William Zwierankin (Branch Manager/Vice President) at the Citibank branch in Palm Desert, CA.About four years ago, someone tried to hack my account. Since I am living outside of county, it was hard for me to handle the situation right away. Especially, as it happened when the pandemic occurred.As a loyal customer who has been with Citibank more than 20 years, I was disappointed when citibank didn’t give me the help I need. After so many phone calls, hours and hours waiting and asked for helps, none of them could really help me. My phone calls were just being transferred one to the other. It was quite frustrating.However, this time I got a chance to fly back to Palm Spring to deal with my bank situation. William Zwierankin (Branch Manager/Vice President) at Palm Desert branch helped me more than anyone from Citibank in the past few years. I went there 3 days. He was not only being professional but also patient. This is the sort of service I really appreciate.Although It is his job to help his customers, he went above and beyond to resolve my situation.I hope CITIBANK realizes how lucky they are to have a person like William on their team.”
“After banking with another bank for several decades, I took a leap and switched to Wells Fargo when my home bank decided to close the local branch and raise their fees. Choosing Wells Fargo was mainly based on the fact that it was in close proximity to my home as well as my business. In addition to the fact that I refuse to bank with BOA (which is next door to this branch).Since becoming a customer over two years ago, I have had nothing but pleasant experiences with the tellers and staff. I’ve only encountered two issues, both were DMI fault of Wells Fargo but due to compromises from online shopping. However, Wells Fargo immediately took care of all issues and resolved my account right away. The only complaint that I have are the daily spending limits. There have been several times when I have unexpectedly needed to make a purchase that was slightly over my daily limit. Not only is it frustrating, it is quite embarrassing when a transaction is declined. Hopefully limits can be slightly raised in the near future. Other than that, Wells Fargo is truly the best. Thank you!”
“I walked in and the place looked very nice. I was there with my boyfriend who was the one who was looking to speak with someone. I sat down in some chairs nearby and maybe two minutes in I was asked if I needed any help. Very welcoming people and nice place!”
“I was originally a Wash Mutual customer for many years and found the Chase change a little off putting at first. Thanks to the friendly and competent help from personal bankers and manager at the new Stater Bros market location I have become a big fan. There have been several instances where my wife and I could not get responsive customer service from the 800 line. We learned that if you go in person, the staff there will personally assist you and correct any problems. They are a true advocate of their customers!”
“The bankers and tellers have always treated me well at this location! Plus their ATMs let you deposit up to 200 bills at a time, so if I am just depositing I can save them, and myself, some time. Thanks!”
“I love banking here because the service is always so quick and efficient. The staff are very friendly and they remember your name. They always have a bottle of water to offer you. I recommend this bank to anyone.”
9AM - 2PM
72950 CA-111, Palm Desert
Banks
“I've been with Chase bank for a few years now and any and every time I've need to take care of a situation with my account the service was phenomenal each and every time. The staff is friendly,helpful plus you're treated as an individual not just another client.”
“Quick service and transaction....good service from Hector, as he answered all my questions and facilitated what I needed in dealing with a CD that had matured...”
Open 24 hours
34340 Monterey Ave, Palm Desert
Banks
“Was in and out in a flash! Had to get some quarters and the Bank Teller that helped me was very efficient and also very formal in his speech LOL! I thought to myself that he would be a very good actor!”
“Been going in here for quite a while and the staff is always very accommodating. They are short staffed but so is everyone else. However the staff always has a smile and helpful. I enjoy my dealings with Karina Martinez and Maria. Super helpful. Can't believe all the cry babies on here . Must be Democrats.”
“Alicia is always friendly when I go make my car payment at the store. She always has a smile on her face and I never feel rushed when I'm there. Other banks make you feel las if you are not wanted but never my experience at this location.”
“My husband and I love the people at this location we have always been treated with respect and they are so friendly, they take care of our transactions as quickly as possible with a smile. Yes there are some days that are busy and there's a wait, but it's like that everywhere now a days.”
Open 24 hours
36975 Cook St, Palm Desert
Banks
“Alicia is always friendly when I go make my car payment at the store. She always has a smile on her face and I never feel rushed when I'm there. Other banks make you feel las if you are not wanted but never my experience at this location.”
9AM - 4PM
34420 Monterey Ave, Palm Desert
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“Huge shout-out to Mistee and Theresa! They helped me get my son into the perfect car at a great rate and price. It's been a few months but I will forever be grateful for these lovely ladies! Thank you so much! I'll be back soon with my husband to get him an account as well. Thanks for being the best.”