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July 2024 by Beth Fromm
Worked with Kevin for several appointments but should have fired him immediately. HIs work is fast. He told me he didn't have the colors I wanted and the shop has HUNDREDS of colors. When I gave him the name of the color he said he needed more info. Next time I gave the name and number and then he said he couldn't recognize by name or color he needed to see a picture of the color. Last time I was there the person next to me was getting what I wanted and when I said something Kevin still insisted they didn't have what I wanted. The manicurist next to me and Kevin began chatting in their language and I felt confident they were talking about me. So sorry I stayed as his customer as long as I did but as I mentioned his work was fast and good. He wouldn't give me what I wanted and surely he didn't want me as a customer.
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June 2024 by Juss Cam
I need not look any further. I called 5 minutes before they opened on a Monday to try and book an appointment. I was able to get one as long as I made it by 9:30 am. (Whew, thank God, I made it! They did get busy, quickly) Kevin is absolutely amazing, he asked if I had a picture of what I wanted, I found one and he made my nails look exactly like the picture. I got ombre nails and 3D art and bling. He took his time but did my nails in a timely manner. My pedicure was amazing too, I love the spa treatments and the time and care they put into massaging you and providing the services they offer, I didn't get the name of the lady that did my pedi but everyone took their time and the customers left happy and satisfied as myself. The prices were reasonable and definitely worth the work!!! I love love love my nails, I've never said that before and have been getting my nails done for a very long time from L.A. county to Coachella and in between. Thanks Q Nails❤
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May 2024 by bella o
very VERY rushed! i got cut 5 times on my cuticles and there was so much residue left around my nail and around my fingers. everything feels so torn up!
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May 2024 by Crystal K. (Purinmeow)
The worst experience I've ever had. I had at first asked for powder dip nails with artificial nails, brought in flower sticker for them to add on the nail as a design
1. When getting the pedicure, the man doing my feet asked if I wanted callus remover. I said no. He immediately laughed and spoke to the other nail person next to us (obviously not in English so idk what was said)
2. While one of the younger men here was working on my cuticles, I told him, nevermind no fake nails. He said ok. He ended up getting the drill on my nail, after a couple fingers I realized he was drilling the nail to roughen the surface for artificial nails. By this time, it felt too late to fix since I did not want rough nails on my anniversary trip, so I let him to do the fake nails
3. I asked for french ombre. While dipping the color, at first he said that he'd put the white color, and then the pink/beige. During the process I heard him talking about ombre a few times to the other male worker next to him. Unclear what was said, since they don't talk in English (which is not a problem to me) but it made him sound like he didn't know what he was doing). In the end, they just dipped the pink color and sprayed on the white in the end (which is not how he said it was going to be done, maybe cause the other man told him how it should be done)
4. He messed up two of my fingers, was drilling off the powder color so much it hurt my finger as I felt the heat / burnING
5. The other man had to come help and show how it's done
6. After they finally finished the ombre and fixing the 2 fingers, they didn't remember or offer to put the flower sticker
7. The cashier was tacky and asked for a tip. I told her he burned my finger and didn't even put on the flower. She then said that she gave me a discount for paying in cash. Keep in mind, they add like 4 dollars for EACH service for using a card. That's not a discount at all.
Don't come here! I was fooled by all the reviews. Just cause there is lots of reviews does not make it good. It's way expensive here if you're paying in card as well
Too long to read: they laughed at me when I declined callus remover, did not listen even though he said ok when I said I don't want fake nails after all, had a newbie do my ombre powder dip nails, messed up doing the artificial nail, didn't offer to put my flower sticker on until they asked for a tip, and they had the audacity to ask for a tip (tacky) even with this horrible service.
They were rough, my fingers were sore after. My cuticles looked torn up too
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May 2024 by Fernanda C.
I went in for a gel manicure, and I got the gel builder as well, which I believe helps strengthen your nails. They do tend to your cuticles which a lot of nail salons don't do nowadays they were friendly and it was a clean salon what I loved. This was an extremely fast service. Keep in mind I only got a gel manicure personally I like to be in and out, so this was great. They also do a mini hand massage which I love. I'll definitely be going back.
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May 2024 by Glenda W.
I would definitely not recommend this place based of two things. One, the first time o went there the vibe and attitude for service was off. I brushed it off. This place is over priced. They give you one price and charge you another ... when you get to the register they tell you why its so much but i constantly get my nails done at different places depending on where i am at at the time and they over charge. The work is not "attention to detail" to justify it. The second time around i came in and they did my toes. The lady asked which would you like i said basic. She said "oh i suggest you do this one has hot stone" i am like sure why not. So she proceeds to do the most bare minimum massage and i swear she swiped the hot stones a for like one minute no pressure lamest massage and then said she was done. I have clean pretty feet, everyone tells me that. So it is not like they were gross feet id understand. She was just being lazy the price was 54 on the menu and she said it was 77$ at the register. CRAZY! And i am a tipper i did not tip but here is your tip, treat people with respect and do not upcharge with out performing and letting your customer know. Have pride in your work. How do you charge that much and provide such a sad service. Horrible. Never going back. Not to mention the lines on my french tip toe nails were so off. Bad bad bad.
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May 2024 by Rosemarie T.
First they need to talk our language English and this place the charge you two times then tip and they don't do your nails how you want them. do it there way I went and told them that if I would came back the nails would be for free and then they wanted to over charge me my friend went and she called to put a appointment and they day she had the appointment they had gave it to some one else bad place when they do waxing is not good at all they still leave you hairs the wax doesn't take all of the hair off it's a terrible place you over pay at this place!!!!!!!!
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May 2024 by Lauren J.
I have been coming to Q nails for over a year and there is no denying the quality that they put in the work they do. I really appreciate Ivy and the consistent great work she provides every time. However some of the men that work at Q nails have NO CUSTOMER SERVICE and it's unfortunate bc they can be incredibly RUDE! I wasn't sure about coming back as I no longer reside it Palm Desert but the work is so I'm here now. Probably will be the last time I'm here but I appreciate Ivy .
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April 2024 by Gabriella Popescu
Horrible experience. Went in just for a regular manicure and pedicure. The ladies insisted that I will upgrade to a gel nail set.. have explained to them I have to attend a wedding, otherwise I would consider it. After nail polish applied, although I chose it, wasn't so satisfied with the look,however I thought I will be fine for 2 weeks. Since I didn't have my glasses on, I was not able to view the finished product on its glory. Went to the car, put my glasses on and I realized, the cuticles were never touched and on my toes they left the nails with shar edges never removed or soften cuticles. Once I realized that went back and have the removed my hand nail polish and showed the owner the pedicure. She just on a noneshalant way stated that ,is nothing she could do. They charge a $55. When I requested my money back, she just wanted me to go away,since I make her business look bad. Stay away from this salon. Crooks. See attached photos of the final product after service provided
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April 2024 by Trish Jaramillo
Had another pedicure today from Angel and nails by Johnny. Was treated like family as always and am very happy how both turned out!!!
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April 2024 by Harmony Maxfield
Very nice!
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April 2024 by Britt R.
Pedicure turned out good but not my nails as you can see by the picture posted so hideous basically just wasted money getting them done there because I am just getting them redone somewhere else now
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April 2024 by Gabriella P.
The worst nail salon ever. When I've told the owner I am not happy with the results, she just noneshalantly told me that is all they provide for regular service. No cuticles removal and no smoothing rough edges on your nails. Note the final result. Unbelievable.
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March 2024 by ROSAURA ZARAI ARECHE CASTRO
Highly recommend this nail salon...
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March 2024 by Diana Do
My first time I came this place and Ivy do pedicures, kevin do my hand look great. Thanks you so much. I will come back again. I love this place.
