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December 2023 by Steve B.
They are a joke. The units are so badly sealed that all your stuff will be covered in dirt not dust but actual dirt from the lot next door. They also like to up the rates every 2 months. They get you in and by 6 months you're paying triple the price. The office is never open ... always an excuse. Stay away from here this one there are others close by that treat you better Took is 5 tries over a week to close out with them. If I could do a zero rating I would
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October 2023 by Scott Nelson
Excellent Customer Service.Joel was at the front desk, and remembered my Mom who has a unit. . I purchased a larger unit and would refer Joel at Prime Storage .
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October 2023 by Gary Widman
Joel was very helpful with my move in
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September 2023 by Arlin Garcia
Amazing experience, was welcomed in by Joel and helped by as well! He was able to answer all our questions professionally! I will definitely recommend this place!
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September 2023 by Sebas 0
Thanks to Joel I was able to find the space I needed I will recommend this storage space to my Canadian friends ??
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September 2023 by H C
Great customer service! Matthew was above and beyond helpful.
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August 2023 by Jasmine Gerardo
Perfect location, friendly staff and clean property.
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August 2023 by Hamid Hadi
Used a double storage for about 1 year. No issues other than some dust at the gate entrance. Also manager was nice enough to wave the $30 fee for not giving them at least a 3 day notice to terminating services with them. Will use again in Tye future if I ever have the need
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July 2023 by Tara Fenlon
I've been here for half of a year, and they have always been super nice and helpful
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July 2023 by Ladies Man
Joel at prime storage was so helpful and knowledgeable about helping me find the appropriate space I needed and the supplies I would need to fit my stuff. I will definitely use prime storage and refer them to my friends
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June 2023 by Kim Lloyd
Joel is extremely helpful, patient, & knowledgeable. So glad to have met with him today.
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May 2023 by Kris Conrad
Had a great experience..got a larger unit for less money! Customer service was excellent as well! Thank you!
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May 2023 by Jaurel Gomez
Thank you Sandy you were a lifesaver, very knowledgeable when it comes to helping clients use the resources provided to make the process quick and easy.
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May 2023 by gary wallack
My wife and I were checking out different storage locations in Palm Desert. We came into this Storage location and the person Sandy was totally awesome . She made the decision for us so easy as to what we needed. Thank you Sandy. We highly recommend this place.
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May 2023 by Randal Williams
I was greeted by a young man who is very professional and courteous. I was quite pleased with the service I recommend them and would use them again if I need a storage facilities.
