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June 2024 by Alana Chinn
I brought my Havanese in for a badly needed haircut. It had been 5 months. I knew that she would need a good shave and of course I worried about bald spots that I had with other groomers. This was my first visit and will not be my last. George did a wonderful job. I am now a new loyal customer!! Thank you!!
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April 2024 by Michele Barber
They did a great job on my 68lbs. Basset hound
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February 2024 by K Reedman
They do exceptional work.
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February 2024 by Sandra W.
After I read some reviews I was hesitant but still gave them a chance. this was a mistake. I entered and saw a girl (with tatoos-using for description) at the half doorway grooming a dog and was very rough with the sweet small brown dog. she was rough moving the dog where she wanted him /her and lifted his leg pretty high roughly. I asked to tell who was in charge. they said oh ok, I'll talk to her.They then they shut the door so I could not watch. A lady came out I said are you the owner she said no. there was dog hair all over the floor -mounds of it from different dogs now swept up. never saw so much different dog hair on the floor. I still left my dogs there despite my discomfort. I was used to going to a prettier shop with smiling employees-groomers. this was not the case here. I left my dogs there and thought keep an open mind. i also felt bad cancelling at this point but should have walked out. I then got a call that the dogs were ready. I was told bring cash or check only. I arrived , the receptionist took my money , more money than I was told I would be charged. I was then told by the "owner" who previously told me she was not the owner that my 12 and 13 year old dogs were " too old "and moved too much and that they would not groom them again. My sweet dogs have been getting groomed their whole life , once a month for 12-13 years or more. Every groomer they went to depending on where we lived loved them. They were excited to see my dogs and posted them on their web sites because they are so sweet and cute. This was upsetting and disappointing. We will go back to our previous groomer who loves our dogs.
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November 2023 by Robert Urquidez
We took Benji our siberan husky and he came out looking amazing like a show dog
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September 2023 by LM V
Mona just visited Paws ? Pause for the first time and we are very pleased with the work done. She’s very shy and easily freaks out and came out with a proud “I did it” smile. We’ll definitely come back!
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May 2023 by Joan B.
Terrific job on westiepoos Unfortunately I had to pay ten dollars extra die to one of dogs " screaming " Haha
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May 2023 by Joni M.
Paws Pause did a great job on my 15 yr old poodle. They were professional and quick. I will be going back.
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April 2023 by Rochelle Zack
Always does a great job!
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January 2023 by Robert
We took Benji our siberan husky and he came out looking amazing like a show dog
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January 2023 by Sally Webb
Love Paws Pause! Jen is so kind and really does a great job of grooming our rescue cockapoo type dogs ❤
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November 2022 by Lupe S.
I took my Shorkie to get groomed and had given them instructions on how I wanted her hair cut before taking her in. Apparently the person taking the instructions wrote everything down. Since my Husband picked her up, I didn't get to see her till he got home with her. They didn't do what I asked! I immediately called them to voice my concern and I requested to take her back the next day so they could make the necessary corrections. I took her back, and it seemed they were bothered about me taking her back. I didn't understand what the problem was in cutting her hair to my liking!! Her hair was literally chopped of. No tapering! After they took her back a couple times, I finally told them to just leave her as is. I am very dissatisfied with the service. I will NEVER take her back!
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October 2022 by David D.
When I had my two dogs I took them here occasionally. Such friendly staff and so well trained. They were so clean and beautiful after their spa day. I love this place.
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September 2022 by Peter L.
Ziggy came in looking rough. The staff at Paws Pause gave him back to me looking like a star! Good customer service skills - they gave me a call to remind me the day before, they wrote down every grooming task I asked for, and called me during the procedure.
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February 2022 by Aldyth Joiner
My male cooker Cartwr Jones loved her . He wasn't there all day.
