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November 2023 by Victor Sanchez
Christian was very informative and helpful when choosing our mattress. I would recommend him for anyone that is shopping for a new mattress this holiday season. Thanks again Christian for all your help
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November 2023 by Mitch Mason
Excellent shopping experience! We had been to 2 other stores before coming to Mattress Firm. The first was quite expensive, the second too cheap and the sales person was not helpful. We came to Mattress Firm and everything was “just right!” Great selection, good price range, well informed sales staff and our new mattress was delivered this morning!! An outstanding experience!!?
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November 2023 by Jennifer Lagomarsino
Christian was very helpful sharing his expertise and assisted in getting us the best product solution for a great value. He was professional and patient and knowledgeable.
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November 2023 by Barbara Vignery
We walked into the Mattress Firm store at 72306 Hwy 111 #101in Palm Desert, CA 92260Kyle Manaia greeted us with a smile Kyle was very helpful, professional and he knew all the facts about the products he was selling!Kyle is truly a Sleep Expert and a sincere gentleman! Mattress Firm Corporate members, Kyle Manaus is a true asset to your company! Your company has a gem of a manager!He is the exact type of person you want representing Mattress Firm!It was refreshing dealing with Kyle. We actually just came in looking but after the service and undivided attention Kyle showed us. We purchased a Cal King Mattress, Box Foundation, frame, mattress pad and a set of lovely sheets.Kyle made sure our delivery time was was scheduled the bery next day, it will work out perfectly!Our next mattress purchase will be from Kyle at Mattress Firm. And we highly recommend shoppers to stop in and ask for Kyle!We’ve told all of friends at Portola Country Club to shop at Mattress Firm in Palm DesertBarbara & Pat Vignery
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November 2023 by Ed Hopkins
Kyle is an excellent salesperson. Extremely knowledgeable about mattresses and easy to work with. Highly recommend him. We’ll be back.
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September 2023 by Greg McNabb
Gabriel was wonderful to work with. Listened to my needs and met them all. I shopped and shared my findings and Gabriel was able to stay competitive. If Gabriel could ship to an Idaho location, I'd use him again.
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August 2023 by J Anerson
I have a rental near there store but live in Washington state. Called for a bed for my tenant and was told I had to come to the store to pay for it. I explained I'm not close by but need it purchased and delivered. The young lady said sorry. Can't help you. Your competitors took order gladly and delivered. I bought my past purchases from mattress firm. But no longer.
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August 2023 by John Meranda
Kyle and his coworker, (whose name I didn’t get) did a great job and worked with us to find the exact bed that will work for us.They answered all the questions we had and they were both really friendly and helpful .Thanks for the great experience and great customer service!
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August 2023 by Tiffany Newton
Ricardo was extremely knowledgeable about the different technologies and what might be best for me specifically. We were able to choose a great mattress and cannot wait to have it delivered!
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August 2023 by Bill Bittner
The manager was very helpful with the problem that I had with my old mattress. He asked a lot of questions and solve the problem for me. Highly recommend this store.
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July 2023 by Norman Davis
This was the most unbelievably pleasant buying experience during the sale, and after delivery with their follow up ramose, makes me want to buy another bed just experienced the same type of customer service that I got from them
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June 2023 by Richard Simon
I had looked at 3 different stores before buying my mattress at Mattress Firm .The sales associate was helpful and knowledgeable and steered us to the right type of mattress which we purchased .I was pleased that the delivery will be within 48 hours and that they had the product in their warehouse
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June 2023 by Amanda VanderTuig
I've bought mattresses from Mattress Firm in other cities and have always been happy with the customer service, so I decided to head that way when we bought our new house in Palm Springs. Boy am I happy that I did. As soon as I walked in, Drew was awesome. It had been awhile since I'd had to buy a new mattress and he gave me the low down on every option. It's a major purchase, so that was greatly appreciated. He helped me through absolutely everything. I had to change my delivery date several times as my closing date kept changing. It was all very easy and they were very accommodating. The guys that delivered and set up the beds were also really nice and did an awesome job. I really can't say enough. Drew and the folks at Mattress Firm made everything so easy. Thank you so much!
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June 2023 by PaulandGuiseppi
Great manners, I was greeted as I walked in the door, the salesman, Kyle was with other clients and made me feel welcomed and comfortable while I waited for him to help me,,,he was knowledgeable mannered and forth comming with information,, I returned today to purchase a set,, I returned today and bought it,, Excellent job well done!! Professional job well done ? thank you "**""*********,,
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June 2023 by Art Bickford
Excellent attentive service. Tristan help make the choosing simple. And our bed was delivered and set up the next morning. The delivery crew was pleasant and professional.
