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March 2024 by Bob Hunt
Good atmosphere from city to city.
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November 2023 by Marty Tullio
Clean, pleasant people and a GREST massage.
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November 2023 by Michael Emanuel
Sign up for membership and told benefits start immediately. Show up for a facial and told again my benefits would cover it. After the facial they attempt to collect non-member payment of $140. Clarify I’ve been told twice it would be covered and they say it’s covered. No idea why they’d charge me non-member rates after acknowledging my membership… Get a call later that I need to come by to turn in a voucher for the treatment to be covered. Multiple miscommunications and me traveling out of my way to resolve the issue was merely given a sorry. They’re “sorry” but still set to collect my money monthly & no compensation for the inconvenience .. very poor customer service is a great way to ruin a relaxing treatment. How this membership has started out I wouldn’t recommend it to anyone
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November 2023 by Cali Ortega
Eduardo is amazing.
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September 2023 by Sam Troy
BETTY!! Fantastic hands, deep pressure - adjusts firmness if necessary, great time management. 5/5 recommend going to see her.
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July 2023 by kathy chab
Can’t get a good massage. Strike 2Yesterday I had Cynthia Bad pressure never asked how I liked the pressure. Sat most of the time. I was freezingI’m a therapist she should of been checking in with me but didn’t but at the end I did say I was coldWaste of my time !!I’ve been told both times the therapist do firm to deep and didn’t.
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May 2023 by Diana M Cole
I experienced one of the best massages I’ve ever had here.
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May 2022 by Mimi S.
STOP DON'T GO! I'm extremely disappointed! Last year 2021 my daughter purchased a gift certificate for Mother's Day. After my first visit, I thought it would be great to do monthly message, so I joined. As it turns out the therapist that worked on me quite or moved so they booked me without notification with another therapist. Ok fine, but after 1 visit with the new therapist I get a phone call stating she had an emergency and will not be able to do my massage and reschedule. Well they had no availability till 2 months after. This type of issue kept on reoccurring, still gave them benefit and thought okay I'll start going to their LQ location. Again same thing happened and yet first session the therapist quit. At this point I'm thinking management must not value their employees why is there such employees turn around and again no availability for months. I went in in September they didn't have a spot till December. I was put on a wait list if they get cancellation they're call. Seriously I like to plan things. I'm very disappointed. They sure like to take charge my account auto pay every month, but the service is not available. I've tried calling the girls are clueless. Only person that was very helpful was Sharon at their LQ location. Everyone else cares less. Know their Palm Desert is closed because they're relocating. So I've submitted email request to cancel my membership. I will put a charge back on my CC too. This place doesn't take care of their clients or employees.
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March 2022 by Daniel Stricker
I'm changing my rating to two stars for now. Now that the Palm Desert location is closed I was supposed to be on a waiting list for a massage at the La Quinta location. It's been months. All I know is I'm in pain and can't seem to get a massage. I'll gladly change my review when and if they get their act together.
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October 2021 by Kathy P.
This massage envy is the worst! They don't answer the phone, don't call back and online bookings does work!
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August 2021 by Marilyn H.
I have been a member of Massage Envy for 20 years, in various states and locations. Today I had the best massage in Palm Desert. Thank you, Jahmela for the most restorative massage in a long time. Magic hands! Healing hands! Thanks! Marilyn H
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August 2021 by Marci Hillman
So awesome to be headache free for a week
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July 2021 by Mark W.
Love my massages at ME. Dustin does a wonderful massage! Sends me into total relaxation! I highly recommend coming in for a massage.
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July 2021 by Carmen C.
I wanted to give a shout out to Cassandra who has been my massage therapist for a while now. I'm impressed with her technique. She's the first therapist that I've. Been to that knows how to massage with combo deep tissue and long stokes that feels relaxing. I never feel pain as I have with others. I am relaxed to the point of falling asleep which is what you want in a massage. The staff is super friendly and helpful always. I also get sensi peels for those of you who love chemical peels. Your skin will glow after and will look and feel amazing for the month. I highly recommend this location!
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July 2021 by Trudy R.
Everyone is so wonderful at this location Richard is the best ever The salon is very clean. The associates are very friendly and informative. Everyone makes you feel welcome.
