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July 2024 by Chrystina
Great customer service
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June 2024 by Roy Shapiro
Horrible service. Spent 35 minutes with 3 employees who were friendly but incompetent. Asked to see the manager who pretended to be busy or overwhelmed. Ace Hardware or Home Depot is the solution for your home improvement needs. Lowe's has lost their focus and I will never return. Take my advice and don't waste your valuable time .
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June 2024 by Patrick Maloney
It doesn't have any cabinets for parts and they are asking us to check on the online. Home Depot has the cabinets part already
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June 2024 by bhavneshwar gogna
Good store staff is very helpful and helpful I like to go there
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June 2024 by Son Huynh
Best customer service, professional, friendly, and knowledgeable at this location
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June 2024 by V Magles
Didn't really find what I was looking for in plumbing! Selection is small!
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June 2024 by Michele
Delivery scheduling was a nightmare! Saw the display item on the sales floor of the Allen & Roth Maitland sectional & table set and ordered two sets from the patio department. Sales team, especially Inyet, were absolutely wonderful. What went wrong was the delivery date (purchased 4/12 and delivery was set for 5/13). We don’t live full time in Palm Desert so we planned our trip based on the delivery date. We were lied to by another associate the day before the expected delivery, we went to store in person just to double check the delivery status. Were told their “installers” weren’t available on 5/12, that they would be there on 5/13, they would be there on 5/14 and get it on the truck on 5/15 for delivery- meaning 1 day later after we would leave for going back to San Diego. By 9am on 5/15, Lowes called to say the furniture wasn’t even yet available to deliver!! And they could not tell us WHEN it would be! We immediately asked for a refund ($6K) We hope they pulled the display pieces off the floor because they are selling items that aren’t available and will never be able to deliver! Shame on the Delivery/logistics department for the utter inconvenience of it all. First picture is what we ordered - second and third pictures are how we spent our 4 day vacation at our home with no patio furniture.
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May 2024 by Thomas Rex Mershon
This is a great store! Always well stocked and faced isles. Courteous employees and management top notch. Clean shopping environment.
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May 2024 by LA RV traveller
Cashier has bad attitude. Maybe because my skin color.
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April 2024 by Anush Yeghiazaryan
It is a very good store for home staff. I purchased a grill with good price.
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April 2024 by TERRY FRIEDMAN
People in store helpful and knowledgeable. Prices fair. Excellent variety of items.
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April 2024 by robbie boswell
Edit; it appears the product I bought is cheaply made so it is not your employees fault the lid broke, I have learned since using. But...Your guy at the register never looked up from his TicTok as I checked myself out.
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April 2024 by Elena Badea
If you ever need to buy appliances ask for Rusty. That yang man makes the best experience easy. I wish they have more like him. Good job Rusty. You are the best
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April 2024 by T P
Paint and fixtures are better here
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March 2024 by Steven Rhyne
Every associate that I dealt with today provided exceptional customer service. I will do business with only your store from now on. I will recommend your location to family and friends. Thank you.
