-
March 2024 by Julie R.
Went to Kohl's to return an Amazon order at 4:45 today. I had to wait for one woman in front of me to exchange several shirts. This young gentleman, Colton, was patient and kind during this transaction. He handled everything quickly and efficiently. My return was super quick (seconds). I told him that if I'd had a kid, I'd want him to be just like him. Thanks, Colton. And Kohl's, understand you've got a great human here bringing back the "SERVICE" in customer service. Great job, COLTON!!! Don't let him go. Promote and support him.
-
February 2024 by eric luckett
William contently goes above and beyond to ensure customer satisfaction. He has excellent communication & customer service skills...making him a valuable member of the khols team ...
-
February 2024 by Twanna Stinson
Didn't see anyone of color ? working there.
-
February 2024 by Alison R
20 min in line 1 checker then another showed up finally! They charge for bags too in Palm desert only
-
December 2023 by Rhianna Avalos
The palm desert crew is fantastic! Dale was quick on his feet to find items we were looking for and his team is all around a good time. Albert rang us up and answer more questions we had. Albert had a great attitude and was very professional. Definitely left a satisfied customer and will be returning soon.
-
December 2023 by Mary Ann George
Excellent customer service in the fragrance dept !!! Sephora… also very good deals !Can’t wait to go back & a lot easier than dealing with Macys.
-
December 2023 by Patricia Markwick
Great service with returning items and a check out. Good price point
-
December 2023 by Bette Burke
I have been a user of Sephora products for a while now and was very happy to see them come into Kohls Palm Desert store. I was there on a recent busy Friday morning and the associate, Olivia, was so nice and helpful. She was very knowledgeable about the Sephora products and so nice and pleasant to me. If you haven't tried Sephora, you should.
-
November 2023 by Mercedes
On Sat Nov 4/2023 I went to Kohl's Palm Desert store only to exchange a few items that I did order online and didn't fit, the first step was the return, it was done in just minutes by a nice, professional and friendly manner Associate, it was a great experience then I went to pick the 3 items that I need to replace the ones that I returned, really? the neat displays and the welcomed feeling because of every single Associate that I encounter make me loose control and my 3 items turn into a full shopping cart, the nice items, and the great price deals made my day, I just couldn't pass to buy all that I did.I highly recommend the PALM DESERT KOHL'S STORE, nice quality and variety of products, very well displayed and THE EXCELLENT CUSTOMER SERVICE that you don't find everywhere, in my personal opinion this is the best of all.For your Holidays shopping allow me to suggest KOHL'S at PALM DESERT, CA.
-
November 2023 by Samantha Adkins
Lorena gave EXCELLENT customer service. She was very helpful, and had friendly smile throughout the entire transaction.
-
November 2023 by Debra P.
I have been shopping at Kohls for a number of years and have been very happy. Their early Black Friday special had difficulties when you proceed to check out, which was a cheaper price, not using my Kohls cash or 15% off even know I checked that box before I checked out and it was not included in my final payment. It is so disappointing. If I go into the store I always get my coupons. Just beware of the price inconsistencies.
-
October 2023 by Shaheen Taher
Salesperson Sarahhy was in training but I found her to be friendly, courteous and helpful.
-
September 2023 by Sheila R.
The store is huge! Evey clean. Employees were very helpful. No issues returning an online purchase. Every employee I saw was either straightening up a shelf or stocking. Nobody was just meandering. Enjoyed my visit.
-
September 2023 by Elmo Cotton
Claerance Items are in seperate racks in each section. 90% in alot of cases. Wish they had motorized scooters there for people who have trouble standing more than 30 minutes
-
September 2023 by Bob Babyak
Today I was given excellent help and advise by William when I was checking out. He is knowledgeable about how to best utilize your coupons and earn Kohl’s cash. He is pleasant and had a great laugh.
