Kitchen & Bath in Palm Desert, CA

“Just wanted to share our experience about artisan design concepts, first and foremost, wonderful people Travis and Stacy are top-notch, and their work speaks for itself would definitely recommend and will use them in the future”

“Obsessed with this Home Goods! Nestled in the Town Center it’s next to Nordstrom Rack, Wholefoods, True Value Hardware, Pets Mart and Trader Joe’s is a block away.”

“The company does not communicate at all, they do not responding to emails do not contact customers when the tile you order is in, you just have to keep calling them and checking in. Very lame business practice. Update the company called me to address this issue so it looks like they actually are doing some thing which is all you can ask.”

“I couldn’t be happier with the customer service I received from Jimmy at Bedrosians! He directed me to the perfect tile at the perfect price and provided the best shopping experience I have ever had when buying any home improvement Item the store is super gorgeous, exceptionally clean and A great place to shop. Prices were unbeatable. I was under the impression it would be very expensive compared to big box home improvement stores. Wow!! Was I wrong if I ever need tile countertops or anything else related I wouldn’t go any other place. Bedrosians has won me over.”

“Of all the times I've shopped at this store, my experience has been average.I come away with a couple items. Mainly the same thing (air fresheners)... Nothing to ooh and ahh about. Buuuuuuut Miniso is the closest you'll find to a Sanrio in the valley with the nearest Sanrio being a couple hours away.Some things to note: Store is immaculately clean.Store is organized.Store is conveniently located.Staff is average.Pricing is average.Selection is on the meh side of things.”

“The end product is beautiful -- really beautiful! We had ORD replace our main bathroom cabinets sinks and faucets. What was a 1-2 week job as noted in the contract turned out to be way longer. No complaints on the workmanship but Octavio (the owner) desperately needs a little help in project management. This took way longer than I expected. I suggested to him to keep his customers informed. If there are delays -- OK -- but show the order dates and then corresponding proof of delays . Don't start the demo April 1 and then not install the new cabinets until May 16. Octavio made up for mishaps with discounts and things thrown in -- some of which I was unaware were my costs, which he then covered. He did offer a free cabinet over the toilet and roll-out shelving for the doors under the sinks, plus the cabinet pulls. That was generous. My advice to future customers: YES USE ORD but stipulate deadlines in the contract with consequences for not meeting them. Also ask to be outlined in the contract what are the customers' responsibilities as far as buying parts and their costs. Be prepared to prompt Octavio for updates. He responds very quickly. Octavio said he wanted my bathroom project to show the end-product in order to attain the other bathroom remodels and to do my kitchen, but I cannot be without a kitchen for 2 months. Yes -- an impressive end-product. We love it. I'd love to see what he can do for my kitchen, but in a more timely manner.”

“Went to Leland to get help fixing a gas leak. He sent out a tech who diagnosed the problem but who did not do the underground work to fix it . Leland sent me to Steve Schick who came out, diagnosed the issue and through some creative plumbing work, resolved the problem. That in my opinion is stellar service. greatly appreciated!”

“I'm a very regular customer at WSI forSo many years and many different locations. I'm also shopping for all my kitchen and dinning room needs from El Paseo, Palm Desert store for over four years, many times I left the store because poor customer service, and rude employees, but, last few visits of the store I'm very happy with the service with Sharon, she is very professional and extremely helpful, for all my shopping needs, she checks stocks, make phone calls, find the product I want. And I'm very impressed with her customer service and knowledge of the products, very hard to find a good assistant when we shop around the area. Very grateful.”