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February 2024 by AV8RJP
Well i've had a few good experiences here in the past, but i'm sitting here at 10:26am on a Saturday waiting for someone to show up to open the store (they're supposed to open at 10am) . Frustrated that i'm wasting an entire morning .
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February 2024 by carlos pacis
Great experience ?
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February 2024 by H C
Amazing customer service by Amir!!!I highly recommend Kay jewelers in the palm desert mall. They're so nice and work with you. 5 stars all the way!!! Thank you Amir for being so awesome!
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February 2024 by Larry Timmons
The employees are beyond helpful! The manager is so kind and Lori goes above and beyond to help us. We have been coming to Kay’s in Palm Desert since 2015 and have always felt like family instead of just another customer!!
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January 2024 by Tomas Granillo
Amir took great care of me and helped me get exactly what I needed!
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January 2024 by James Belknap
Amir and his team are very polite and knowledgeable. That’s why I keep coming back. Thank you. Thanks again Buddy.
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December 2023 by Michael Valentine
They were quick and very helpful! The website said i would get my ring in 3 weeks, but when I went in person, they worked with me and I got it in like a week. Definitely recommend!
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December 2023 by Lindsey
Upon walking into Kay Jewelers, the staff was very friendly and very supportive even though they knew from the get go we didint have the intention of buying today they treated us as though we were ready to purchase 10/10 staff. Melissa is the best, amazing at her job
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November 2023 by ObeyBrenna
Tara was wonderful! She made my first purchase so easy! Very pleased with her service! ?
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November 2023 by Adrian Mrugala
Excellent service went to buy an engagement ring got a super good deal service was amazing even got my own jewelry I was wearing cleaned for free highly recommend
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October 2023 by Nelly Gutierrez
thank you to geneva she helped me pick out a promise ring for my loved one ! Great customer service and very kind she will put a smile to your face .
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October 2023 by Palmer Rodriguez
I have been coming to this location for many years. I wouldn’t trust anyone else other than Amir with my jewelry. Martha is always welcoming with a smile.
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October 2023 by Jessica Jordan
Lori did such an amazing job helping look for exactly what I’ve been looking for and we successfully succeeded after two days!!! I couldn’t have asked for better service and support than I received from her. She is very knowledgeable and very kind. Thank you again, Lori
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October 2023 by Gabe Kason
My wife took a pair of diamond earrings I bought for her 6 years agoI could of sworn I bought insurance for them but Kay's couldn't find in their system. Nevertheless, they repaired and cleaned them for $15.00. Plus they have excellent service. Great staff. Will continue to be a customer.
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October 2023 by LeeAnn Watson
Mellisa has been absolutely amazing! Helped me pick my perfect ring! Such an amazing help & would definitely recommend coming here for any future purchases!!
