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September 2023 by Tesla R.
I had trouble using the self service kiosk and had to print my student schedule with the front desk. I printed two copies 1 for my work and 1 for social services. 2 pieces of paper cost me $3.32. That is way too much to pay for 2 copies.
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August 2023 by DJ R.
I've had 3 deliveries from Fed Ex. Only one of those got through. The others had "delivery delayed" and "Can't find address" those were numbers 1 and 3. #2 got through which was a high end guitar that I'm sure the company (sender) was watching closely. Other 2 small packages. One from same company as guitar. How did they find the address for #2 but not # 3? IDk? Same driver for this area. He just doesn't want to deliver to the location that he delivered the guitar? Had to have it rerouted to a Fed Ex drop off finally. They deserve low stars believe me. Avoid if you can or try to influence this who are using them for shipping. Bad News!
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August 2023 by Pamela W.
Horrible service from FedEx every time. The Palm Desert FedEx is the worst. They are careless and rude. You are lucky to even get your package. Drivers need better training. UPS may be able to help.
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July 2023 by Cheryl F.
absolutely great experience ... Miles was extremely courteous! Great location in Palm Desert .. they followed thru with call whenjob was completed...
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May 2023 by Michael G.
I usually go to the Fed Ex in Palm Springs but was in the area and needed to send a package off that I had with me, so I cheated on my normal location. I wish I remembers the young lady who helped Mexico she was so kind and helpful and seemed to really enjoy her job, I was joking around with her and her manger and although a brief experience, it was a pleasant one and appreciate their great customer service.
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February 2023 by Lizette M.
Horrible costumer service, people is racist and super disorganized. They try to do Your life HARD! Lines take for ever because they are not proactive, instead they are I think burnt out and do not like their jobs- really but managment.Kinko's Palm Desert need a new manager!!!
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February 2023 by Bacong F.
This is the most disorganized fedex kinko's location. There is one line for sending packages, print pickups, and whatever else that is needed. Picked up takes 1 minute and mailing up packages can take 10 minutes. Go figure on the efficiency workflow. I left without my prints and paid to get it elsewhere. What a waste of time and money! Ever again at this location.
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October 2022 by Lizette S.
I'm rating the person (short guy with glasses) at the 5200 Ramon Rd location who yelled at me when I asked for help to use the computer. He was snappy, loud and rude. I rejected his nasty behavior toward me and he walked away saying " Do it yourself!" I found him abusive. He should stay behind the counter with that nasty attitude.
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September 2022 by J C.
Terrible service, obviously understaffed and employees are obviously burnt out. If you need simple print, you are directed to the self printing area. If you can not figure it out, you are out of luck. I was willing to pay the extra 2.50 to print behind the counter, but there was only one printer working....
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January 2022 by robbie boswell
Was completely ignored, asked for help twice and still ignored. Left and went to another place. Lazy and uncaring employees... that's why robots are taking your place.
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February 2021 by Vivian L.
Came on a Saturday at 1 35 pm. Three staff members are working. Two of them disappear into the back. One male employee makes a joke and walks off. I have been in line for over ten min. Now three other people are behind me.Worst customer service. They don't make eye contact.
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February 2021 by Damien Dziepak
Great staff, quick service and helpful multitaskers on site
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December 2020 by Arnold Tristan
Real good on waiting to pick up packages at any corner just make sure you can get him your right location and his destination amongst both of you to be on schedule thanks for your help
