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February 2024 by Taylor M.
Friendly and quick and easy. We had a great conversation with the gentleman who helped us. Brought in old and broken jewelry and he explained the process and answered all our questions. Found out my ex from 20 years ago gave me three pieces of fake Tiffany jewelry. At least they were real silver. ¯\_(ツ)_/¯ Recommend this spot. We were walk ins and helped right away.
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February 2024 by Ruben V.
Came out to Crown Gold Exchange to sell gold. I have to say they are extremely fair with their payouts and super helpful with a ton of information on your gold. Highly recommend them for the coachella valley.
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January 2024 by J G.
The staff at Crown Gold Exchange is very honest! They gave me a good amount for the item I brought in! They're very helpful with explaining which items are real gold or not. I will be back again!
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January 2024 by scott stinson
I bring in 3 pieces of jewelry 1 wrapped in jewerler paper ,this bearded guy tests it all and gives me a price. I tell him it's not what I was looking for and he asks what was I trying to get, I said we weren't in the same ballpark so I'll just keep it. He threw it back at me in a very rude manner. I would NEVER VISIT THIS PLACE AGAIN OR RECOMMEND IT TO ANYONE.I did receive an apology from Management concerning this person's behavior. It was appreciated.
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December 2023 by Ruben Lopez
Ricky is always courteous and knowledgeable. I have zero reservations about recommending this business to friends and family alike, it’s always a joy, whether it’s buying or selling.
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November 2023 by Mark Brattrud
Great service, very friendly and more then fair price. Thanks guys
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October 2023 by barbara nichols
Emery was a great help. She gave me exactly what I expected and was so kind and knowledgeable with each item I felt very comfortable and educated on everything. I highly recommend their service
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October 2023 by leslie hunter
Very helpful and personable. Explained how they figure out the gold. I was extremely satisfied.
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October 2023 by Rosita Gonzalez
Extremely knowledgeable staff, polite informative , felt very comfortable and happy with the sale. Thank you
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August 2023 by Ryan Wills
Worst experience of my life dont waste your time with this business you will leave very upset… the guy didn’t know how to test anything and was very rude and terrible customer service… will be closed soon with people like that…
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June 2023 by Dale Rusin
As always, the business I do with Crown Gold Exchange is worry free and completed to what we agreed upon.
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May 2023 by Karla B.
The Gold Exchange in Palm Desert exceeded my expectations. This was my first experience selling metals and I had no idea how the process worked. Ricky gave me a warm welcome and schooled me on how he would determine the value of my random pieces of jewelry. He's an interesting, intelligent and professional man and very easy to talk with. The process was painless and I felt the valuation was accurate and fair. I will definitely use them in the future.
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April 2023 by Joe B.
Very professional and personal service. Fair prices and overall a really good experience. Would not hesitate to recommend. No pressure just clearly explained offer.
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March 2023 by David Connelly
I was blown away, by the service here! I had called several silver buyers before coming here, they where the most professional on the phone and followed up with exceptional service!Thank you!
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March 2023 by Jaime Carlo-Casellas
Fantastic experience. The courtesy expressed was outstanding.
