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“Came here after hours and it worked perfectly, note: this is only for Bank of America customers, you won’t be able to get in unless you have a Bank of America ATM card. Works great”
“This review is only for the Palm Desert First Citizens Bank:
I live more than 3 hours away from this bank, but I only deal with First Citizens Bank here. This is very literally the best bank branch I deal with, not just for First Citizens, but for all 8 banks/credit unions I use/deal with on a regular basis with physical locations (Chase, US Bank, PNC, PenFed, Citi, BofA, and FF FCU). This can not be said for First Citizens corporate, nor their average bank, but this branch is awesome. The personnel and management at this branch need to be commended for their professionalism, promptness, and customer care. First Citizens should start running trainees for other branches through here as a model office.”
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“I was originally a Wash Mutual customer for many years and found the Chase change a little off putting at first. Thanks to the friendly and competent help from personal bankers and manager at the new Stater Bros market location I have become a big fan. There have been several instances where my wife and I could not get responsive customer service from the 800 line. We learned that if you go in person, the staff there will personally assist you and correct any problems. They are a true advocate of their customers!”