CarMax in Palm Desert, CA offers a large selection of used cars, trucks, and SUVs, making it easy to find the right vehicle all in one place. The dealership provides a no-haggle, pressure-free shopping experience, simplifying car buying and selling. Customers appreciate the straightforward process, whether purchasing their first car or selling one. CarMax stands out for its consistent quotes and helpful staff, with many reviews highlighting smooth and friendly service. The staff, including salespeople like Ricardo, Joseph, and Terry, are praised for making the experience easy and enjoyable. Customers also value that CarMax will buy cars even if they don't purchase one from the dealership, and they find the process of selling a car to be simple. Some minor issues, such as an extra fee for payoff submission, are noted, but overall, CarMax is seen as a trusted and hassle-free place to buy or sell a vehicle.
Very easy to buy a used car. I had the car transferred from another site. I took the car on their 24 hour test drive and had my own dealership check it out. It checked out, so I purchased the vehicle. A no hassle purchase.
November 2024
It was fine, except, they collected and extra $250 because they don't submit payoff for 15 days, should be done within 10 days
November 2024
Ricardo L. was great in helping us get the vehicle I wanted. First time purchasing a vehicle with CarMax and he made it a smooth process.
